Langwill：AI Language Translate

I have just changed my review after using this app for one week with growth plan.
most of the products pages was wrongly translate or partially translate.
I received only promises without any action from customer service to solve these issues, however, no action by their end. The main problem, app is not accurate, it shows that all pages were translated and actually it was not translated. I will not recommend this app to anybody except if you have a lot of time you would like to waste.

Fantastic support. Had some different issues and support (Ruby+Shermelia) is always there for you, very patient helping you through your problems. Such a great thing with online 24/7 chat support. The app itself could use a bit more in usability, as many translations are just ranged in a non readable text/numbers line, so you have to guess which line is for which translation.
Update: I was told that the data they receive is not allowing them to make it different, so not a problem with the app.

I am extremely satisfied with this app and with the support team. I have a bilingual site and use this app for manual translations. The app meets all my needs. Moreover, whenever there is an issue, the support team provides quick support. Very recently, I had a small issue and reached out to them. Shermelia, from the support team, quickly addressed my concern and escalated it to the developers. She then followed up with me once the issue was resolved. A big thank you goes out to them for the excellent service!

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I am very happy with this app considering the capabilities against the price; it's free and awesome.
I wanted to give 10 stars but I recently faced few challenges after I added some additional apps on my site:
* can NOT translate tabs and Buttons in the product page
* can NOT translate the announcement bar or messages created by other Apps
I know there are limitations and I am not a developer, but I am sure that the ETranslate team is clever enough and has extra extra excellent support.
Also, Please give us the capability to change the flag in Arabic; There are many countries that use Arabic Language but obviously not same flag...

Everything went smooth for 3 days until now. I can't enter this app in my admin panel. After clicking "Language Translate + Currency" in my Installed apps section I see only blank fields and no notifications about what the problem is. My Console throws the folowing: [Error] Failed to load resource: the server responded with a status of 404 () (b586642f998bddcd4329cdfe9076ba7e.jpg, line 0)
[Error] Unrecognized Content-Security-Policy directive 'worker-src'. [Error] SyntaxError: Unexpected token '<' (anonymous function) (shopify.bec9e5ae.chunk.js:1)
[Error] SyntaxError: Unexpected token '<' (anonymous function) (react.e6de7e41.chunk.js:1)

A l'inverse de ce qui est dit l'application ne gere pas les avis de judgeme. En plus si vous avez des article sans variantes il affichera (et traduira) les case de variantes!!!!
Donc pour les produits sans variante vous aurez quand même le selecteur de variantes qui s'affichera sur les pages traduite avec marqué "Titre" et "titre par défaut". J'ai essayé de regler cela avec le SAV mais aucune solutio acceptable ne m'as été proposé si ce n'es d'exporter tout mes produits et changer cela manuellement (a refaire à chaque fois que vous faites un nouveau porduits).
Pareil pour les avis, je devais les exporter, les faire passer avec une autre application pour ensuite les réinjecter dans l'app de traduction... Et naturellement opération à refaire à chaque fois... Si vous avez uniquement des produits avec des variantes et que vous n'utilisez pas judgeme pourquoi pas (même si l'interface est pas très intuitive) mais sinon fuyez

I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.

This app is completely trash; even the so-called they call AI is also useless. We found thousands of errors on our website after installing just one language. You have to solve all the errors manually, or you have to hire an expensive team of developers to solve all the errors. Their customer support is really awful. They will only note the error you're facing and inform you to be contacted in 24 hours, but you'll not be contacted, nor will the problem be solved even if you've purchased the most expensive plan from their list. I wish there could be an option to submit 0 star because a 1-star review will still be a good appreciation to them. I wasted $16 because there was no trial for a premium plan. Yesterday night I received an email from google search console stating my website has 1000+ 404 errors, this app generated 1000+ links on our website, and all links are causing problems in our website SEO as well. One more thing i would like to mention here, 5 days ago i asked their customer support so solve some of the errors in their app, and they reset their application for us. All the work which was done by our developer and translator specialist was lost after resetting the app by them. I asked them about this and what their answer was. "Sorry, I do apologize for the inconvenience," and done.

This is literally the worst app ever. We translate into Japanese and we know that the AI translations are usually wrong so we translated the entire website manually. However, since the begining of this year (2023) the app has been acting weird like there is a bug in the system or something. We manually translate everything meaning there should be no errors, however when we click save, the translation appears at a totally random place on our website that we did NOT put it! We have reached out to customer service multiple times and they have not been able to solve our problem. Everytime all they say it "we need to talk to the developers" then after a couple days they get back to me resolving that one text or one page that was an error without fixing the ACTUAL problem so everytime we even touch the app our whole website gets messed up and past translations that were correct before disappear somewhere or a random translation ends up in the craziest places on our website. Since we do manual translation, all we asked customer service to do was to just simply TRANSLATE/MIRROR exactly what we type. After struggling with this for months and months and getting super frustrated, but thinking that all the work we did on the manual translations is gone, we decided to give up on this app because it is hopeless.