Langwill：AI Language Translate

非常感谢您写下如此精彩的评价和暖心的留言！💙 得知我们的团队能够迅速为您提供帮助，并让退款流程顺利无忧，我们感到由衷的高兴。

您在整个过程中表现出的耐心与理解对我们意义重大。我们也很高兴一切都比预期更早完成了！

我们衷心感谢您对 Langwill 的持续信任和推荐。我们将继续竭尽全力，为您提供快速、专业且贴心的支持。感谢您选择 Langwill！🙌

此致，

Kim
CWILL Langwill 支持团队

Hi there,

Thank you for taking the time to share your feedback and for trying Langwill. We truly appreciate your kind words about our one-click translation feature. We're glad to hear you found it effortless and convenient, and we're sorry that the word credit cost prevented you from completing your translations.

We also understand your concern regarding API key support. At the moment, Langwill does not support API key integration on any plan. We genuinely appreciate your suggestion, as feedback like yours helps us understand which features are most valuable to our users.

We'd love the opportunity to assist you further. If you're willing to give Langwill another try, simply reinstall the app and let us know. Our development team can review your store, calculate the total word count, and provide an estimate of the word credits required to complete all of your translations, so you'll have a clear understanding of the translation requirements before proceeding.

Thank you again for your honest feedback. We truly value your input and hope to have the opportunity to provide you with a better experience. If you have any questions or need any assistance, please don't hesitate to reach out—we're always happy to help.

Sophie|Langwill Customer Support of CWILL

Thank you so much for your kind review! 🌟 We’re delighted to hear that you had a great experience with our customer support and that our team was able to respond quickly. Your feedback means a lot to us and motivates our team to continue providing fast, helpful, and friendly support. 💙

We truly appreciate your support and look forward to assisting you again in the future!

Best Regards,

Kim| Langwill Support Team of CWILL

Hello There,

This is Kim from the Langwill Support Team of CWILL. 🌹

Thank you for taking the time to share your honest feedback. We truly appreciate you recognizing the responsiveness of our support team, and we’re sorry to hear that the experience with locating untranslated content and image translations has been frustrating for you.

We understand how time-consuming it can be to search through multiple entries after theme changes, especially when managing a growing store. Your feedback about improving searchability, navigation, and the overall interface is valuable, and we’ve shared these points with our product team for further review.

Regarding translated images, processing times can sometimes vary depending on theme structure and Shopify synchronization, but we understand the delay can impact workflow efficiency.

We appreciate that you’ve continued using the app despite these challenges, and we’d still love the opportunity to improve your experience.

If you’re open to it, please reach out to our support team with specific examples of the untranslated entries or workflows causing the most difficulty so we can investigate possible optimizations or workarounds for your store setup.

Best Regards,

Kim|Langwill Support Team of CWILL

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.

Thanks again!

Nova|Langwill Customer Support of CWILL

感谢您的反馈！很高兴得知翻译功能能很好地满足您的需求。

我们理解您对定价的顾虑，并衷心感谢您分享您的想法。我们持续致力于提升翻译质量、性能及整体价值，以确保客户获得最佳体验。

您的反馈对我们非常宝贵，我们将在此评估定价及未来改进方案时予以充分考虑。感谢您选择我们的应用，并支持我们的持续发展！

此致，

Kim|CWILL Langwill 支持团队

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.

Thanks again!

Sophie|Langwill Customer Support of CWILL

I'm sorry to hear about the frustrations you've experienced with our service. Your feedback is crucial to us, and we apologize for any inconvenience caused. We understand the urgency of your situation and the impact it's having on your business.

We sincerely apologize for falling short of your expectations and for any inconvenience caused. Your satisfaction is our priority, and we're committed to regaining your trust. One of our team members is currently in contact with you to resolve the problem you are experiencing. Your kind response and cooperation are greatly appreciated.

Should you have any further concerns or require assistance, please don't hesitate to reach out. Thank you for bringing these issues to our attention, and we appreciate your patience and understanding.

Sincerely,
Nona|Etranslate Team

Vielen Dank für Ihre ausführliche und hilfreiche Bewertung unserer Translate App! 😊 Wir schätzen Ihr positives Feedback und Ihr Engagement, um uns bei der Verbesserung unserer Dienste zu unterstützen.

Wir nehmen Ihre Anmerkungen zu Herzen und arbeiten daran, die von Ihnen genannten Verbesserungsvorschläge umzusetzen, insbesondere die Bestätigungsschritte, um versehentliche Übersetzungen zu verhindern und die Grammatik in Deutsch und Portugiesisch zu optimieren.

Wir freuen uns, dass Sie mit den Funktionen und individuellen Anpassungen der App zufrieden sind, insbesondere in Bezug auf die SEO-Optimierung. Wir werden hart daran arbeiten, die von Ihnen genannten Updates durchzuführen, und hoffen, beim nächsten Mal 5 Sterne von Ihnen zu verdienen. Vielen Dank für Ihre klare Empfehlung! 💫🌟

- Sophie

We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.

Thanks again!

Sophie|Langwill Customer Support of CWILL