Langwill：AI Language Translate
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i would give a zero if possible! The app is full of bugs and conflicts. When you switch a language it changes the region to some random country. Translations get misplaced and break the design layouts. I wish I could attach screenshots of how the store designs made with pagefly were broken when switching to another language. When you change to a different currency and switch it back all product prices revert to a different price than the original with no explanation from the support. wasted more than a week in solving the endless bugs and issues of the app and on top of that you have to translate third party apps manually. Auto translation and creating tasks don't work out and have to be done through support. Been asking for a refund as we have not made any use of the app and the support said it has to be done through the manager! Complete waste of time so good luck with working with an app like that!
Hello Mundogafas,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter.
If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
I had a problem with a translation and Sophie helped me within a few minutes and resolved my issue. 10/10 support
Thank you for taking the time to leave a review! We're so glad that Sophie was able to help you quickly and effectively. We appreciate your business and hope to continue providing excellent support in the future.
-Sophie🌹
Shermelia always helps me a lot. Always answering me very fast. Thank youuuu for everything xd xd xd
Hello Rootection,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
PERFEKT STUFF! VERY HELPFUL!! lisa helps me a lot thank you for your great support and rest of the team are really nice
Hello Belmique,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Very good App and awesome service. It's easy to use and free of charge. If you want to use the auto translation you have to pay after 10.000 words. But that's fair.
Always helpful and fast service when needed, best tranlation app so far for us that allows to translate everything
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.
Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again!
Emma
Langwill Customer Support Team of Channelwill
Great Support, easy to use App.
Thank you! 😊 We’re happy to know you had a good experience! Your feedback means a lot to us. If you have any other concerns, please feel free to message us anytime.
Best Regards,
Sophie|Langwill Support Team
good app good support Nova
Thank you so much for the kind words! 😊 We're really glad to hear you're enjoying the app and that our support—especially from Nova—has been helpful! If you ever need anything else, we're just a message away. 💬✨
Best Regards,
Kim|Langwill Team
I love this app, the support is excellent, especially Kim!
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support and the app. We really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.
Feel free to contact us anytime as you require, we are available 24/7 to provide assistance. Thank you again!
Emma
Langwill Customer Support Team of Channelwill
I had an excellent experience with the support team! They were responsive, knowledgeable, and went above and beyond to help resolve my issue quickly. It’s clear they care about their customers and take pride in providing top-notch service. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We pride ourselves on providing exceptional service, and it’s great to know our efforts are appreciated. We're always here to help—thanks for recommending us!
Best Regards,
Kim|Langwill Support Team of Channelwill
