Langwill: Translate 多言語翻訳&通貨換算

Langwill: Translate 多言語翻訳&通貨換算

レビュー (636)

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2025年8月5日

Fungerar som önskat och riktigt bra support

Ergilo
スウェーデン
アプリの使用期間:約1ヶ月
Rave Infosys Private Limitedが返信しました 2025年7月5日

"Tack så mycket för din recension! Vi är glada att höra att allt fungerar som önskat och att du är nöjd med vår support. Tveka inte att kontakta oss om du behöver hjälp i framtiden!"

Bästa hälsningar,

Kim|Langwill Support Team

2025年7月1日

This app is the real deal with truly amazing and responsive support for whom no request is too much. Highly recommended, extremely accurate translations, very powerful and customisable and great value for money compared to the alternatives. Highly recommended!!

Accurascale
イギリス
アプリの使用期間:3ヶ月
Rave Infosys Private Limitedが返信しました 2025年7月2日

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and finding the translations accurate and the features powerful and customizable.

Our support team truly appreciates your kind words—it means a lot to us that you’ve noticed the effort we put into making sure every user gets the help they need.

Thanks again for your recommendation and support. We're here whenever you need us!

Warm regards,

Kim|Willdesk Team

2025年6月27日

Emma has helped me in a very friendly way! Quick responses and great, helpful answers.

Most Wanted
オランダ
アプリの使用期間:2日
Rave Infosys Private Limitedが返信しました 2025年6月28日

Thank you very much for taking the time to leave a review and share your kind words. We are glad that we were able to help and assist you.

Your feedback mean a lot to us. ❤️

Kindly feel free to reach out to us as you need support.
We are available 24/7 to take the opportunities in providing the best user experience possible for everyone.

Thank you again! ☺️

Emma
Langwill Customer Support Team of Channewill.

編集日:2025年6月11日

Correction of statement. My money was wired back to my account and all is well. Takin my 2 stars up to 4 stars. Thanks for the costumer service.

Snusmania.eu
デンマーク
アプリの使用期間:約2ヶ月
Rave Infosys Private Limitedが返信しました 2025年6月10日

Hi Jannek Gordon,

I’m really sorry to hear about your experience, and I completely understand how frustrating this must have been for you. It was never our intention to cause confusion or make the process feel unfair.

I want to sincerely apologize for the unexpected charges and the lack of clarity around the translation feature. Your feedback is incredibly important, and we’re taking it seriously as we work on improving both the app and how we communicate pricing.

With our previous conversation through customer service, we were able to walk you through the words that needed to be translated and explain how much word credit was required in total. We also customized a word credit package specifically for your needs to help reduce the cost as much as possible.

To make this right, we’ve processed a refund of $194 to your account. Once completed on your end, you should see the amount reflected in your original payment method shortly.

We hope that through our communication, we are now on the same page and everything has been clearly and comprehensively explained. We truly apologize for how this situation made you feel, and we appreciate your patience in giving us the chance to correct it.

If there’s anything else we can do for you, please don’t hesitate to let us know.❤️

Looking forward for your reply. ❤️

2025年6月6日

Réponse et solution rapide avec Nova.

boutiqueguacamole
カナダ
アプリの使用期間:3年弱
Rave Infosys Private Limitedが返信しました 2025年6月7日

Merci d'avoir pris le temps de nous envoyer vos 5 étoiles ! Nous sommes ravis que vous soyez satisfaits de l'assistance que vous avez reçue. Nous apprécions vraiment vos commentaires. Nous ferons toujours de notre mieux pour améliorer l'expérience des utilisateurs de l'application.

N'hésitez pas à nous envoyer un message à tout moment si vous avez des questions ou des suggestions. Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider.

Nous vous remercions encore une fois !

Emma
Langwill Customer Support Team of Channelwill

2025年4月28日

good app but the UI is quite confusing if you update content in the site.

Seagull Sails
スウェーデン
アプリの使用期間:約3年
Rave Infosys Private Limitedが返信しました 2025年4月29日

Hello there,

This is Sophie from Langwill Support. Thank you so much for your feedback and for using our app! 💞

We're glad to hear you find the app helpful. We also appreciate your note about the UI being a bit confusing when updating content on the site. We're continuously working to improve the user experience, and your insights are incredibly valuable in helping us do that.

If you have specific suggestions or examples of where the UI felt unclear, we'd love to hear them. Your input can help us make improvements that benefit all users.

Thanks again for taking the time to share your thoughts! 🌹

Best Regards,
Sophie|Langwill Customer Support

2025年4月28日

Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.

Stitchdelight.net
南アフリカ
アプリの使用期間:2年以上
Rave Infosys Private Limitedが返信しました 2025年4月29日

Hi Gidion,❤️

This is Nova again from Langwill Suppport Team of Channelwill. 💕Thank you for your thoughtful review and for sharing your experience with the app. We’re really glad to hear that I was able to help you get everything set up and running smoothly.❤️

We’re always looking for ways to improve, so if there’s anything we can do to make your experience even better, please don’t hesitate to let us know. Your feedback means a lot to us. ❤️

Thanks again for your support! ☺️

2025年4月11日

good support, always very supportive. thank you

CASEOVER
ポルトガル
アプリの使用期間:2日
Rave Infosys Private Limitedが返信しました 2025年4月12日

Thank you so much for taking the time to leave an amazing review! We're very glad to hear that you are happy with the app and the customer support. We really appreciate your feedback, we promise to continue to provide high standards in user experience from the platform.

Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to provide assistance.

Thank you again!

Best regards,

Emma
Langwill Customer Support Team

2025年3月3日

Flowless customer support, excellent functionality of the application.

EVniculus
ブルガリア
アプリの使用期間:4日
Rave Infosys Private Limitedが返信しました 2025年3月4日

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the app and our customer support. If you ever need any assistance, we're always here to help! 🚀✨

Thank you for choosing Langwill!

Best regards,

Kim|Langwill Customer Support

編集日:2025年10月15日

Service client réactif, qui répond rapidement à nos questions et j'ai souvent eu des solutions rapides à mes problèmes également.

La Purative Monaco
モナコ
アプリの使用期間:約3年
Rave Infosys Private Limitedが返信しました 2025年2月5日

Bonjour La Purative Monaco,

ici Nova de l'équipe de support Langwill. Merci beaucoup d'avoir partagé vos réflexions avec nous ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre service client et que vous avez trouvé notre équipe réactive à vos besoins.

Nous apprécions vraiment vos commentaires et nous sommes ravis que vous exploriez Langwill. Nous serions ravis d’en savoir plus sur votre parcours avec celui-ci alors que vous continuez à découvrir toutes ses fonctionnalités.

Si vous avez un moment, nous apprécierions vraiment que vous partagiez vos réflexions avec les autres. Votre contribution nous aide à continuer à nous améliorer et à offrir la meilleure expérience possible !

Merci encore de nous avoir choisis.💓