Langwill：AI Language Translate
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This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here
Hello there,
We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans and the lack of communication. Our aim is to provide a seamless experience, and we apologize for falling short in this instance. Please know that we take your feedback seriously, and we're actively working to improve our communication and customer service processes to ensure a better experience for all our users. If there's anything specific we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your patience and understanding.
Best Regards,
Sophie | Etranslate Support Team
Quick response, clear explanations, and excellent support. Very reliable and helpful app.
Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you are happy with the service provided! If you have any further questions or concerns, feel free to reach out. We are happy that you are using our platform! 👍🚀
Best Regards,
Emma
ETranslate Support
Quick and efficient customer service as usual
Thank you so much for your positive feedback! 😊 We're delighted to hear that you found our customer service quick and provide you with efficient service as usual. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟
Best regards,
Kim|Etranslate Support Team
Great customer service, quick response and good attitude, working on my question until it solved, 5/5 !
Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our customer service great, promptly responding and good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀
Best Regards,
Kim
Etranslate Support Team 🌟
Amazing, easy to setup, and does all the hard work for you. Essential for any business needing multilingual pages.
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you find our service amazing and easy to set up. 🚀 Our goal is to make things seamless for you, and we're delighted to know that we're doing all the hard work to meet your needs. 🌐 Your support means the world to us, and we're here to help with any multilingual page requirements for your business. 🌍👍
Best regards,
Sophie|Etranslate Team
The application is good, but due to the complexity and scope of the task there are difficulties. It's good that there is a support service that always comes to the rescue.
Thank you for your feedback! 😊 We appreciate your recognition of the application's quality. We understand that complex tasks can pose challenges, but we're delighted our support service has been there for you! 🚀 If you ever need assistance, feel free to reach out.
Best regards,
Sophie|Etranslate Team
The app is not working properly on the website, I tried to add the switcher with no luck
Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced. Our team is currently investigating the issue and working on a solution to ensure that the app works seamlessly on our website. In the meantime, please feel free to contact our customer support team for further assistance with adding the switcher. Thank you for your patience and understanding.
Belle | Etranslate Support
Great support fixing some issues with displaying the language switcher.
Thank you for your feedback! 🌟 We're thrilled to hear that our support team was able to help resolve the language switcher issues for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🛠️💬
Best regards,
Sophie|Etranslate Team
I really satisfied with the level of translation and their service, the speed of reply are all fast and clear.
Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're satisfied with our translation services. 🌐💬 Our team is dedicated to providing fast and clear responses. If you have any more translation needs or questions, feel free to reach out. 🚀👍
Best regards,
Sophie|Etranslate Team
The app does exactly what I wanted (even the free version). The support I received has been great! Thank you :)
I'm thrilled to hear that the app meets your needs, and it's fantastic that you're enjoying the benefits of the free version! 😊 Our team is always here to provide top-notch support. Thank you for your kind words! 🌟 If you have any more questions or need assistance, feel free to reach out. Happy to help! 🚀
Best regards,
Sophie💗
Etranslate Customer Support 🌟
