Locksmith

Locksmith

レビュー (307)

総合評価
4.7
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2019年3月4日

Words cannot begin to describe my love for the team at Locksmith. Client had very specific requirements and Locksmith was there every step of the way (even on a Saturday!!) assisting as the needs changed. Thank you again. Y'all are the best!! Lisa - Hippie Chick Design

Shop Vibrant Life
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年7月2日

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

African Bronze Honey Company Ltd.
カナダ
アプリの使用期間:4年以上
2019年10月31日

I used this app to help manage a protected storefront for a client, and not only did it do everything we wanted and more but the staff managing this app are INSANELY resourceful and a major help in almost every regard. If you're on the fence on if you should subscribe for a certain feature, it is absolutely worth it!

Profire Northwest
アメリカ合衆国
アプリの使用期間:9日
編集日:2017年8月22日

This app is truly extraordinary. This helped hide certain products AND VARIENTS from customers who were not supposed to see/order them. In addition it allowed me to completely lock down my site so no one could get in to purchase products unless I had sent them a invite and allowed them to browse the site. I love this app!

Bird Rock Coffee Wholesale
アメリカ合衆国
アプリの使用期間:13日
2021年11月30日

Avoid this app at all costs. We set it up and unfortunately it did not meet our needs. We disabled the app per their instructions and then deleted it. On our busiest shopping day of the year their app was still holding our collections hostage and I had to pay for a subscription to go in and shut it down. Beyond disappointed.

jointcustodydc
アメリカ合衆国
アプリの使用期間:27日
Lightwardが返信しました 2021年12月8日

Hello!

I'm very sorry for the hassle you experienced here. I'm not 100% sure how things transpired, but according to our records this store didn't have an active subscription at the time, and the trial period ran out more than 10 days before. Locksmith would have been suspended at that point, and so your keys wouldn't work to open any locks.

Locksmith does have an uninstall process to remove its code from your theme, and that can be initiated by disabling the app on the settings page, or by clicking the Remove Locksmith button on the Help page. No subscription is required for these actions, but Locksmith does need to be authorized to complete them.

We definitely don't want to cause your store issues in this way, but we do aim to make sure we don't surprise you by opening up all of your locked content in any situation. We want to you know, 100%, that your locked areas are being opened up to the public. That's why the locks stay locked until you disable them.

Again, I know that situation wasn't ideal, to say the least, and I'm sorry for the confusion and issue.

Looking into your account, I do see that you still have an active subscription to Locksmith. I can't cancel that for you, but you can do that by removing the app from your Apps list. At the time of this writing, you have no locks in place, and so Locksmith has no code in your theme, so it's safe to do so.

If/when you do, be sure to send us a message and we'll issue a refund for that charge. We're here at team@uselocksmith.com, so just let us know. ❤️

Best regards,

Ken

編集日:2020年7月7日

I used this app to create private viewing sections for my customers.
I have created different access for different customers.

It is great to create additional value. It also connects with mailchimp and klaviyoo but not ominsend. I wish it did.

I would like to to allow access to say "people who purchased X" that would really help.

Simrun Chopra
インド
アプリの使用期間:29日
2021年2月3日

the best support! very prompt. they even built me some custom locks that work like a dream. I honestly thought they would give me some generic response and just send me a file to figure out how to build my locks. but nope! the support team literally coded specific locks I needed in addition to their standard locks. Amazing. Highly recommend!!

foxandwit
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年2月21日

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

Mii Cosmetics Australia
オーストラリア
アプリの使用期間:約1年
2020年12月20日

I never write reviews but I had to for this. I've used Locksmith for around seven years. I've never had a problem, I've always received a fast and friendly response, and I never worry whether Locksmith will work. I best compliment I can give Locksmith is that I don't think about Locksmith. If there's a problem — it's not Locksmith. Thank you for making stuff with so much integrity!

RetroSupply Co.
アメリカ合衆国
アプリの使用期間:5年弱
2017年10月26日

Locksmith is a versatile solution to any number of shop challenges that involve one shop that offers different experiences for different users. For our store, we use Locksmith to help our customers buy inventory from different warehouse locations. Not only is the app simple to use but if you need further support or customization, the Locksmith team is smart, responsive, and easy to work with.

Kingdomdeath
アメリカ合衆国
アプリの使用期間:1年以上