Locksmith

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

I love this app so much. I do a lot of fundraisers but customers like to see what their listings will look like before the fundraiser starts. This allows me to lock all their products so only they can see them until the fundraiser starts. I also use this for specific customers who get a discounted rate on their own merch so their employees can order directly through me but get the discounted rate. Recently I had an issue where I wanted to lock my NSFW items so that people had to verify their age before viewing. (I do school fundraisers so this is important to me.) I reached out and Tristan helped me make sure it was set up correctly and working. Very fast, friendly replies. This is such a great app!

This App is brilliant! I have an online education based store that delivers digital goods online. I needed to keep my content on my store to keep the material as secure as possible. After looking at other LMS (Learning Managment Solutions/software) I stumbled across Locksmith. Instead of paying $699 a month to set my backend content delivery up, I was able to create it and customize all myself in Shopify and protect it with Locksmith. Best part is I set up the settings and Locksmith does all the hard work. Everything is automated for me and the customer doesn't have to remember anything except to login to my shopify store and acess their content. Oh and Isaac the app developer? Super cool, super helpful!

We use Locksmith to provide a closed staff-only shop for our team. We have implemented a simple lock that allows only users with pre created Accounts tagged with access to connect. In addition it also limits by geo-location - we only want staff in one country to connect.

If you READ the licencing policy correctly you will see that they have a fair policy. In our case we have a tiny number of customers, but need the bigger Shopify plan as we have a pool of people who sometimes look after Shopify. So we have been able to mix and match the pricing as we need. If we were running a higher volume store, we would accept paying more as the whole Shopify ecosystem is waaaaaaay cheaper than building a custom site from scratch!

The CASE Centre has found locksmith to be a wonderfully versatile app, capable of dealing with a complex set of parameters that govern how our audience can view Subscription and Free Content (Scholarly and apologetic articles ranging from 500 to 5000 words). Isaac and the team at Locksmith were friendly, fast and reliable with answering questions and made a big effort to understand our specific needs. Where the App was not set up to cope with a large volume of complex locks, they were able to customize code and locks specific to the patterns of our subscription and free readers.They saved us many hours of time, so we didn't have to set up each lock one-by-one and provided advice about how to better structure our content/tags etc. I can highly recommend Locksmith.

The app worked very well but when the trial expired, all my products got locked and were not accessible by any customers, even the products that were not locked. I had to pay a subscription fee to go back in the app and disable the locks. I was under the impression that all the locks would be disabled when the trial expired, which would be the logical next step. So I did not go into the app and disable it. After a few days, I realized all my products were locked and the app had disappeared. Cold sweat!!!! I did receive a warning email but it was not clear. The logical process would be to disable locksmith when the trial ends and let all products be visible again. They hold us hostage instead of letting us try the product and disable it when the trial is over. Not impressed by that.
No amount of: "we told you by email" will make this process better. It feels like a scam to me.

I don't typically write reviews, but this app deserves it! This app is exactly what I was looking for to separate wholesale from retail. Originally, I thought setting up a wholesale channel on Shopify would be easy - and it probably is, if you want to pay the $2000+ a month for Shopify Plus. At the price point for this app, it cannot be beat! I needed to set up a separate area of my site that was only visible and accessible to approved customers using customer tags. Installation of the app and setting up the initial locks was super simple. I had a specific vision for how I wanted the wholesale channel of my site to be set up, including hiding checkout buttons and adding minimum order total requirements in order to checkout. This did require a little more coding that I am not exactly familiar with, but seemed to be no problem at all after reaching out to support! Tristan was quick to respond and install the additional coding that was needed to bring my vision to life! Tristan understood exactly what I was trying to accomplish and even suggested to add additional coding to ensure there were no loopholes that would allow wholesale customers to checkout without reaching the minimums. The customer service from this app was top notch! If you're looking to set up a wholesale channel on your site, I definitely recommend this app!

Wonderful app, very good service, thank you :)

We used this app to create a password protected wholesale site within the retail site. The support is excellent, highly recommend.

A fantastic little app. It's really reassuring to know that those items I am giving away for free promotion will not show up in the search!