BSS B2B Lock, Login & Password
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Customer Service is top notch. I needed some guidance on a few things and they helped me set things up and get it all dialed in. When I had more questions they even took the time to make a custom tutorial based on my specific situation. I really appreciate the BSS B2B Lock team. They are great with communication and follow up and helping in a timely manner. Thank you!
perfect for b2b.
this is exactly what we needed to secure our wholesale pricing. the lock rules are incredibly easy to set up and work flawlessly across our store.
run smoothly in the background without affecting our store's loading speed.
Running a wholesale business and making sure everything flows for the best customer experience can be difficult, BSB Lock and login is amazing it did exactly what i wanted it to do and when i wanted to customise so it all matched my stores look and feel the the amazing team jumped straight in and go it all done for me, with in a few hours!!
Great app and even better support. We needed to hide specific collections for a few countries regardless of the settings in Shopify Markets, and we were able to hide them exactly as we wanted - plus, the rules also work based on IP address. Awesome - I highly recommend it!
My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow.
Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow.
Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up.
Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored.
Thank you for sharing your experience! 😊 We’re glad Lena and the team could work with you to adapt the setup to your specific B2B approval flow, especially with the changes to Shopify’s login system.
We really appreciate your patience throughout the customization process, and we’ll be sure to pass your kind words on to Lena. If you ever need further help or run into any issues, please feel free to contact us!
BSS Locked was very easy to set up and straightforward to use. There were some compatibility issues with the theme I was using, so the result wasn’t 100% perfect right out of the box, but the support team stepped in and helped make it work.
They were quick, responsive, and really helpful with the technical side of things. A special shoutout to Ivy and Ines for getting everything sorted out for me and making sure the app worked the way I needed.
Overall, a great app with an even better support team. Highly recommended!
Really appreciate you taking the time to write this! 😊 Theme compatibility can sometimes make the setup a little trickier, so we’re happy Ivy and Ines were able to step in and get things working the way you needed.
We’ll definitely share your shoutout with them. If anything else comes up, just reach out and we’ll be glad to take a look!
I highly recommend the BSS B2B Suite!
We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!
Thank you so much for the amazing review and for recommending the BSS B2B Suite! ❤️ We’re thrilled to hear that the B2B Login and Lock & Hide Price features have been essential in creating a smooth wholesale and retail experience for your store.
And a huge thank you for recognizing Lux as well! We’ll definitely pass your kind words along to Lux and the team. 😊
If you ever need any help or have questions in the future, please don’t hesitate to reach out. We’re always happy to help! 🙌
Outstanding App. Even Better Support.
I rarely write reviews, but this team has earned one.
I found this app after Shopify AI recommended it, and it has been exactly what I needed to lock and hide pages in my store. The app is excellent, but what truly sets it apart is the customer support.
Ines is exceptional.
Before I even installed the app, she took the time to understand what I wanted to achieve and patiently explained how everything worked. Her guidance gave me so much confidence that I upgraded from the free plan to the paid plan immediately after our call.
Afterwards, I had a few questions, and once again, she went above and beyond. What impressed me most wasn't just her knowledge—it was how hard she worked to understand my problem before trying to solve it. She listens carefully, asks thoughtful questions, and genuinely wants the best outcome for her customers.
She is also refreshingly honest. If something is a Shopify limitation, she says so. If you've simply missed a step, she explains it with kindness and respect. She never makes you feel uncomfortable—only supported.
That level of professionalism is rare.
Great apps are built with good code. Great companies are built with great people. Ines is one of those people.
If you're considering a lock app, don't hesitate. You'll get a powerful solution backed by someone who genuinely cares about helping you succeed.
Highly recommended.
It is a somewhat specialized site requiring member authentication, yet the implementation went smoothly.
Above all, I sincerely thank the developers for their kindness and their prompt responses to my explanations and requests.
What a fabulous app! Something I could have used so much over the past years to make dealing with business customers easier...special products for particular customers and not to be seen by anyone else or to be found on google etc.
Back up support continues to be exemplary and I couldnt give any more praise. By far the best customer support I have ever experienced from an app creator. Tom has been instrumental in one to one help but also the email support is excellent too.
Wow, thank you so much for such a thoughtful review! ❤️ We’re thrilled to hear that the app has made managing your business customers and private products so much easier.
And your words about our support team truly mean a lot to us. We’re especially happy to hear that Tom has been there to guide you one-on-one and that you’ve had such a great experience with our email support as well. We’ll definitely make sure your kind words reach Tom and the whole team! 🙌
Thank you again for your trust and support. Whenever you need us, just reach out and we’ll be happy to help! 😊