CWILL: Fidélité & Récompenses

CWILL: Fidélité & Récompenses

Avis (807)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
28 juillet 2026

I rarely leave reviews, but Trustwill Loyalty truly deserves one.

The platform itself is already one of the most complete loyalty and referral solutions I've found on the market. It offers an impressive number of features and possibilities to build a real loyalty program instead of just giving away discounts.

But what really makes the difference is the support team.

I often have the chance to be assisted by Cassie, and every single time I come with one question, I leave with five problems solved.

Not only does she answer the issue I came for, but she also spots things I didn't even know existed, explains how to improve them, and helps me optimize my store far beyond my initial request.

That kind of proactive support is incredibly rare today.

Thank you, Cassie, and thank you to the whole Trustwill Loyalty team. Working with people who genuinely care about their customers' success makes all the difference.

Maison de Mamoulia
France
6 mois d’utilisation de l’application
CWILL a répondu 28 juillet 2026

Hello,

Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a lot to us! 💙

We're delighted to hear that CWILL Loyalty has been helping you build a meaningful loyalty program and that our support has made a positive impact on your experience.

Your kind words about Cassie are especially appreciated. She'll be incredibly happy to read the wonderful feedback you've shared, and we'll make sure your message is passed along to her. Knowing that her proactive support has helped you optimize your store beyond your initial questions will mean a great deal to her.

Thank you once again for your trust and support. We're grateful to be part of your journey and look forward to continuing to help your business grow.

Best regards,
CWILL Loyalty Support Team

19 juin 2026

Au top!!!

My Sweet Closet
Belgique
Environ une heure d’utilisation de l’application
22 septembre 2026

Very good

7HADA_NZ
Nouvelle-Zélande
11 mois d’utilisation de l’application
7 août 2026

great assistance!

AfroRicci
Italie
Plus d'un an d’utilisation de l’application
13 juillet 2026

Hilfe erhalten nach 24 St. sehr schnell , sachlich. Einfach zum Empfehlen

ProfiNails
Allemagne
4 jours d’utilisation de l’application
CWILL a répondu 15 juillet 2026

Hallo,

vielen herzlichen Dank für Ihre tolle Bewertung! 😊 Es freut uns sehr zu hören, dass Sie unseren Support als schnell, professionell und hilfreich empfunden haben. Ihre Empfehlung bedeutet uns sehr viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.

Sollten Sie in Zukunft weitere Unterstützung benötigen, sind wir jederzeit gerne für Sie da. Vielen Dank, dass Sie sich für TrustWILL entschieden haben! 💙

Mit freundlichen Grüßen,
Ihr TrustWILL Loyalty Team

13 août 2024

We changed our loyalty program because we were looking for an app that would allow us to have a multilingual experience for our customers. And we found it with Loloyal. The app is very easy to set up and use. The customer service is one of the best on the market. Thanks to Kim, Mariadel, Sophie and the whole team for helping us with all our questions. I would recommend this app without hesitation.

Sans-Façon Cosmétiques
Canada
Environ un mois d’utilisation de l’application
CWILL a répondu 15 août 2024

Thank you so much for your wonderful review! We're thrilled to hear that Loloyal met your needs for a multilingual loyalty program and that you found the app easy to set up and use. It’s fantastic to know that our customer service team, especially Kim, Mariadel, Sophie, and the rest of the team, were able to assist you with all your questions.

Your recommendation means the world to us, and we're here for you anytime you need further assistance. Thanks again for choosing Loloyal!

Best regards,

Kim|Loloyal Support Team of Channelwill

8 avril 2026

équipe réactive

Trikome
France
Environ 5 heures d’utilisation de l’application
CWILL a répondu 15 juillet 2026

Bonjour,

Merci beaucoup pour votre avis ! 😊 Nous sommes ravis d’apprendre que vous avez trouvé notre équipe réactive. Votre satisfaction est notre priorité, et vos encouragements nous motivent à continuer à offrir le meilleur support possible.

Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter. Nous serons toujours heureux de vous accompagner.

Cordialement,
L’équipe TrustWILL Loyalty 💙

28 juin 2026

It helps me a lot! And they are very nice to us who are new here.And they respond so quickly!

Auric Healing
Royaume-Uni
Environ 2 heures d’utilisation de l’application
CWILL a répondu 15 juillet 2026

Hello there,

Thank you so much for your kind words! 💙 We’re truly happy to hear that we’ve been able to help, especially as you’re getting started. It means a lot to know that our team has been responsive and supportive. If you ever need any assistance, we’re always here to help. Wishing you continued success with your store! 😊

Best regards,
TrustWill Loyalty Team

17 mai 2026

Great experience. They answered all my questions and helped me out very quickly. Excellent job from Purvi.

Beautyzon
Italie
10 mois d’utilisation de l’application
CWILL a répondu 17 mai 2026

Hello there,

Thank you so much for your wonderful feedback and 5-star review! 🌟

We’re delighted to hear that you had a great experience with TrustWILL Loyalty and that all your questions were resolved quickly. Your kind words truly mean a lot to our support team, especially Purvi 😊.

We really appreciate your support and look forward to continuing to help your business grow with TrustWILL Loyalty! 💙

Beat regards,
TrustWill Loyalty Team

1 avril 2026

We've been using TrustWILL Loyalty for more than one year and we never encountered any problems. The support team is always on point and helped us with everything we needed.

Unfazed
Roumanie
Presque 3 ans d’utilisation de l’application
CWILL a répondu 5 avril 2026

Hi there,

Thank you so much for your wonderful feedback and for trusting TrustWILL Loyalty over the past year!

We’re truly happy to hear that you’ve had a smooth experience and that our support team has been able to assist you whenever needed. Your kind words mean a lot to us and motivate our team to continue delivering the best possible service.

We appreciate your continued support and look forward to serving you for many more years to come.

Best regards,
TrustWILL Support Team