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Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!
We’re so glad to hear that our team has been able to provide the support you need 🙌
It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙
Quick turnaround for support with sufficient solutions!
Thank you for the positive feedback 💙⭐️
If there's anything we can do to make your experience even better, feel free to let us know!
Loop support is reason enough to advocate for the service. They're quick to respond & generous & patient with their time.
Thank you for the kind words! 💙⭐️
Our support team works hard to provide the best experience, and we’re thrilled to hear it’s making an impact.
Emma is always so helpful and very friendly.
very responsive to emails, never have to wait a long time to get an answer :) Thank you!
Thank you for taking the time to leave a review! 🤩🙌
Emma is an amazing part of our team, and we’re so happy to hear that her responsiveness and helpfulness are making a positive impact. We appreciate you!
Thornton on the support team has been a great help and helped me resolve my issues promptly! Thanks again, Thornton!
Thank you for the review! 💙⭐️
So happy to hear Thornton has made such a positive impact. We’ll be sure to pass along your kind words to him!
Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.
Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!
Loop has been a great "value added" app as we work towards better for our customers and staff, support and team gets' an A+
We’re so glad that Loop has been able to provide value for both your team and your customers. Thank you for the A+ rating! 🤩💙
I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!
Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to provide timely and detailed support, and we appreciate you taking the time to share your feedback!
Great app! Easy for our customers to use and their customer service is very helpful and responsive.
Thanks so much for the review! 💙⭐️
We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.
Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.
We appreciate the feedback! 💙🙌
We're so glad our team could help streamline your processes and elevate your customer experience.