Reseñas (447)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
10 de septiembre de 2025

Extremely helpful customer support team, respond incredibly quickly and are always there to help

Pretty You London
Reino Unido
Alrededor de 1 año usando la aplicación
Loop respondió 24 de septiembre de 2025

Love hearing this, thank you for sharing 💖 Our support team will be thrilled to know that their help has been so valuable for you!

8 de septiembre de 2025

Rece and team are amazing! Always thorough in their investigations and very quick to respond. We appreciate all the help!

Knockaround
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop respondió 24 de septiembre de 2025

Shoutout to Rece and the team, they’ll love seeing this feedback! Thanks for taking the time to share your experience with us 🙌

28 de agosto de 2025

Loop team is always super quick to respond when I have questions and Emma and the team were able to solve my query and get me sorted. Great customer service and support!!!

DUER
Canadá
Más de 6 años usando la aplicación
Loop respondió 24 de septiembre de 2025

This is awesome feedback, thanks so much for sharing! Emma and the team will be so glad to hear this. Love that you've had a great experience with Loop 💙

27 de agosto de 2025

Emma is great and responded to my question quickly and thoroughly. Great customer experience although I wish they had some bonus features!

Melanie Auld Jewelry Canada
Canadá
Alrededor de 3 años usando la aplicación
Loop respondió 24 de septiembre de 2025

So glad Emma was able to help you out 💙 Appreciate the helpful feedback - we’re constantly working on new features that will make your experience even better!

26 de agosto de 2025

Rece has been incredibly helpful and responsive, providing clear and satisfactory answers to every question I had. The patience, professionalism, and thorough knowledge truly stood out. Easily one of the best Support Specialists I have worked with—thank you, Rece, for making the entire experience smooth and stress-free!

Hammerhead EU
Irlanda
10 meses usando la aplicación
Loop respondió 24 de septiembre de 2025

Such kind words, thank you! 💙 Rece will love reading this. We’re so glad they made your experience smooth and stress-free.

25 de agosto de 2025

Very helpful! Quick responses and easy back-and-forth till the issue is resolved. I did not have much hope emailing them, but it turned out to be a great experience with a quick resolve.

BRONX AND BANCO
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 24 de septiembre de 2025

We love hearing this, thank you for sharing! Quick and helpful support is what we aim for 💙

22 de agosto de 2025

I emailed a question about a major issue we had for getting a specific type of label. Not sure if it was even something that could be done. To my surprise it was not just answered but the steps given and care to address my follow up questions and confirm I was on the right track. I greatly appreciate true, real life help from customer service - AI can not match this service. Thank you for all your help Loop CX!

The Office of Angela Scott
Estados Unidos
Más de 5 años usando la aplicación
Loop respondió 24 de septiembre de 2025

This is awesome feedback, thanks so much for sharing! We’re so glad you had such a great experience with our team, they're the best! 💙

19 de agosto de 2025

Fast response and very helpful!

Bums & Roses
Estados Unidos
Alrededor de 2 años usando la aplicación
Loop respondió 20 de agosto de 2025

Thanks for the kind words! 🙌

19 de agosto de 2025

Loop support is alway fantastic, they go above and beyond and their response times are always very fast.

Alias Mae Australia
Australia
Más de 3 años usando la aplicación
Loop respondió 20 de agosto de 2025

You made our day! 😊 We're thrilled our support team has been so helpful and responsive. Here for you whenever you need us!

19 de agosto de 2025

So far really great and easy to integrate - makes returns so easy for us and the customer, and really great customer support as well, the agents respond very quickly to any questions that I have

Sugarloaf Social Club
Estados Unidos
9 meses usando la aplicación
Loop respondió 20 de agosto de 2025

Glad you've had a great time with Loop so far! And love hearing that our support team has made your experience even better 💙