Reseñas (447)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
15 de agosto de 2025

Amazing support and response time! CX team is super helpful and knowledgeable.

FEMME LA
Estados Unidos
Alrededor de 3 años usando la aplicación
Loop respondió 20 de agosto de 2025

So happy to hear this 🫶 Thanks for the 5⭐️!

11 de agosto de 2025

Great support team to work with. Always willing to help and provide the needed information in a timely manner!

Kane Footwear
Estados Unidos
Más de 3 años usando la aplicación
Loop respondió 20 de agosto de 2025

💙 Timely, helpful support is what we aim for every time, happy to help whenever you need us!

11 de agosto de 2025

Loop offer excellent and quick customer service. It's really nice to know there's always a support team on standby if I have a problem. Thank you Rece for your help!

Eravela
Estados Unidos
11 meses usando la aplicación
Loop respondió 20 de agosto de 2025

Thank you for sharing! Shoutout Rece 🙌

31 de julio de 2025

Really great app - so helpful for us with our business and amazing customer support. They are so quick to respond!

Ottoman Hands
Reino Unido
Casi 2 años usando la aplicación
Loop respondió 20 de agosto de 2025

Exactly what we love to hear! Thrilled Loop is helping your business, always here when you need us 🙌

Fecha de modificación: 23 de septiembre de 2025

Rece has been our support specialist a number of times and always answers us quickly, with clear and concise answers that have detailed directions. Even when the solution isn't exactly what we needed, there's always some sort of work around solution supplied. Excellent service.

alexevenings.com
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 20 de agosto de 2025

Thanks for the review 💙 Our team always aims to provide timely and helpful support so we're glad you've had that experience!

16 de julio de 2025

Loop has helped up so much with returns and exchanges. Highly recommend for any DTC brands

Kings Loot
Estados Unidos
Más de 2 años usando la aplicación
Loop respondió 18 de julio de 2025

So glad Loop’s made a difference for your team! Appreciate the recommendation 💙

10 de julio de 2025

I was having difficulty logging into the app, and after two days of back-and-forth emails, Emma Pennington handled the situation with the utmost patience. Thanks to her dedication and support, she was able to get me up and running again. I truly appreciate her help!

Pusheen Shop
Estados Unidos
Casi 2 años usando la aplicación
Loop respondió 18 de julio de 2025

Love to hear that Emma got you logged in and back on track! If you ever need support in the future, we're here 🤝

27 de junio de 2025

Amazing app and excellent support from Ninthuga.

JAKI
Reino Unido
Alrededor de 2 meses usando la aplicación
Loop respondió 18 de julio de 2025

Appreciate the kind words! So glad you had a great experience with the team 🙌

20 de junio de 2025

Excellent Customer Experience team that's always quick to reply with helpful info and resources!

Rocky Talkie
Estados Unidos
Más de 1 año usando la aplicación
19 de junio de 2025

We always feel supported by their staff and their platform. Loop's customer support is always so quick to respond and help with any questions or issues we may have.

INDIE BLUE
Estados Unidos
Más de 1 año usando la aplicación