Recenzje (447)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 7% ocen to oceny z 1 gwiazdkami
26 lipiec 2024

We had to quickly move to Loop from our previous returns platform. The setup was easy and it has been running smoothly ever since.

Bravado Designs USA
Kanada
10 miesięcy korzystania z aplikacji
Loop odpowiedział(a) 6 sierpień 2024

Thank you for sharing your positive experience!
We’re thrilled to hear that the transition to Loop was seamless and that everything has been running smoothly ⭐️

3 lipiec 2024

After they assisted me to install the app I haven't been able to reach anyone to integrate it on to my site. What good is it if no one assists in letting the customer know its there to use? I filled out the contact us form twice but no one has reached out. Help!

I will have to cancel if no one responds.

Koko+Palenki
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Loop odpowiedział(a) 6 sierpień 2024

We’ve checked in with our team, and it looks like your issue has been resolved!

However, if you need any further assistance, please let us know. 💙

25 czerwiec 2024

Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!

Satchel & Page
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
Loop odpowiedział(a) 6 sierpień 2024

We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙

Your feedback is greatly appreciated—thank you!

10 czerwiec 2024

Love working with Loop- great customer service and easy to use once everything is set up. Looking forward to seeing new features in the future.

WOLACO
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Loop odpowiedział(a) 20 czerwiec 2024

And we love working with YOU! 💙

Thank you for your kind words! We're delighted to hear that you love working with Loop and find our customer service and setup process excellent.

We're excited to continue bringing you new features in the future. Your support means a lot to us!

28 maj 2024

Great customer service, amazing experience in every call. Easy to understand platform very user friendly.

jadeswim
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
Loop odpowiedział(a) 20 czerwiec 2024

Thank you so much for your kind word! 💙

We're thrilled to hear that you had a great experience with our customer service and find our platform easy to understand and user-friendly.

Your feedback means a lot to us! ⭐️

Edytowano 14 listopad 2025

Rece is the BEST support specialist!! He is always so thorough and answers our questions with great detail. Thank you Rece for going above and beyond every single time! We are so happy to work with him.

Commando®
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Loop odpowiedział(a) 10 maj 2024

We'll be sure to let Wendy know about your great experience! Thanks for leaving this review 🙌

2 kwiecień 2024

I have been using Loop for a little over three years as a Customer Service Associate. It is one of the easiest apps to use and it has been very reliable.

Tecovas
Stany Zjednoczone
Ponad 5 lat korzystania z aplikacji
Loop odpowiedział(a) 12 kwiecień 2024

Thank you for being a long-time customer and for taking the time to leave us this kind review!

Edytowano 11 marzec 2025

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

Ninthuga was very helpful and fast :)

Viscata
Stany Zjednoczone
Około rok korzystania z aplikacji
Loop odpowiedział(a) 2 kwiecień 2024

We'll be sure to let our customer service team know about your great experience! Excited to continue working together 🙌

27 marzec 2024

Loop is very user friendly and their support staff is awesome! They send very informative emails with photos and have prompt response turnarounds. If the emails aren't solving problems then they are happy to hope on a call to discuss the issue and potentially reach out to their engineering team to create something to find a solution.

CITY Boots
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Loop odpowiedział(a) 2 kwiecień 2024

Thanks for sharing your great experience with Loop! Thrilled that you find our support staff helpful! 🤝

14 marzec 2024

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Willow Boutique
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Loop odpowiedział(a) 20 marzec 2024

We appreciate you sharing your great experience with our customer service team! We're always here to help!