Avaliações (449)

Classificação geral
4,6
Número por nível de avaliação
  • 88% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
Data de edição: 5 de fevereiro de 2026

Loop is a great app with tons of really useful features and has even better customer service! Rece was very responsive and went above and beyond to help us solve an internal issue asap.

IBEX
Estados Unidos
Aproximadamente 6 anos usando o app
12 de dezembro de 2025

Emma was exceptional with assisting me and answering all my questions, she was very thorough and provided links/videos and tips so that I could connect right to them. Best experience with her support. Thank you

Randolph USA
Estados Unidos
Quase 4 anos usando o app
4 de dezembro de 2025

Awesome app that saves our CSR team time-and the customer service is fantastic.

merch.SRAM.com
Estados Unidos
Aproximadamente 1 ano usando o app
3 de dezembro de 2025

Loop has been a great partner in providing return and exchange platform and their customer service has been great helping.

storewpd
Índia
Mais de 2 anos usando o app
29 de novembro de 2025

They make it virtually impossible to cancel your account. There are better softwares out there for less.

LITTLE RAD THINGS
Estados Unidos
Quase 2 anos usando o app
Loop deixou uma resposta 15 de dezembro de 2025

We’re sorry to hear this was your experience and have shared your feedback with our team.

26 de novembro de 2025

Customer Support team is amazing! Sale team can be a tad tough to work with sometimes.

Wowie
Estados Unidos
Quase 4 anos usando o app
25 de novembro de 2025

The support team is incredibly helpful and responsive. Anytime I had a question, they guided me quickly and clearly. Thank you and keep up the great work!

Adrianna Papell
Estados Unidos
Aproximadamente 5 anos usando o app
18 de novembro de 2025

The set up for Loop was extremely quick and smooth, and the Loop support team are always quick to help solve any issues and respond to all queries

NADINE MERABI
Reino Unido
10 meses usando o app
13 de novembro de 2025

great experience with our team at loop! special shout out ash, emma, and hannah for providing us with quick service and always finding ways to ensure our requests are answered efficiently.

Colorescience
Estados Unidos
7 meses usando o app
Data de edição: 9 de abril de 2026

Emma in Customer Service was a pleasure to work with!

tomboyx
Estados Unidos
Mais de 5 anos usando o app