Avaliações (449)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
14 de março de 2024

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Willow Boutique
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 20 de março de 2024

We appreciate you sharing your great experience with our customer service team! We're always here to help!

9 de março de 2024

Best-in-class returns solution for Shopify stores. A little bit pricey but worth it if you're serious about optimising customer experience!

Threadheads
Austrália
Mais de 2 anos usando a aplicação
Questão respondida por Loop 20 de março de 2024

Best-in-class solution is what we're going for! 🙌 Thanks for sharing!

8 de março de 2024

So easy to set up and get started. Best part of Loop is the customer service- they are BEYOND helpful and so quick to respond. I never have to worry if I have a question or an issue, I know they will help me resolve it asap.

Understated Leather
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Loop 20 de março de 2024

Thanks for sharing how helpful our customer service team has been for you! It's what we're here for! 🤝

Editado a 25 de abril de 2025

Loop Returns and Exchanges' support team is great to work with! Always responsive and super helpful, not to mention friendly! Rece is awesome to work with!

Livie & Luca
Estados Unidos
Quase 7 anos usando a aplicação
Questão respondida por Loop 20 de março de 2024

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

7 de março de 2024

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!

St Frock
Austrália
Aproximadamente 2 anos usando a aplicação
Questão respondida por Loop 20 de março de 2024

Wow! Love love love hearing this! :)

Editado a 10 de dezembro de 2025

CX is very responsive and quick to help!

Fresh Clean Threads
Estados Unidos
Mais de 6 anos usando a aplicação
Questão respondida por Loop 20 de março de 2024

Thank you for sharing! 🤩

4 de março de 2024

LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :)

Buttercloth
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por Loop 20 de março de 2024

We love hearing how we're making your day-to-day processes easier! We'll be sure to pass along the kind words to Adam as well! 🙌

23 de fevereiro de 2024

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!

Ayla and Company
Estados Unidos
6 meses usando a aplicação
Questão respondida por Loop 27 de fevereiro de 2024

Thanks so much for sharing these kind words! We'll be sure to let Rece know 🙌

26 de setembro de 2023

Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!

JK Boots
Estados Unidos
12 meses usando a aplicação
Questão respondida por Loop 1 de novembro de 2023

We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌

19 de junho de 2023

Onboarding was super easy. Taylor was very helpful and made the transition to using Loop seamless. Looking forward to using the app

Superare Fight Shop
Estados Unidos
25 dias usando a aplicação
Questão respondida por Loop 20 de junho de 2023

We're thrilled to be working with you! Thanks for sharing! 💙