Avaliações (449)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
9 de maio de 2023

Have loved working with the team at Loop. They have been so helpful getting us set up and ready to trade on our new website. We also want to thank Taylor for her ongoing help during onboarding.

Aje Athletica
Austrália
2 meses usando a aplicação
Questão respondida por Loop 10 de maio de 2023

Thanks for sharing your great experience with Loop! We'll be sure to pass along your kind words to Taylor as well 💙

29 de dezembro de 2022

Great returns and exchange app especially for exchange heavy businesses. No one ese really has the feature set to help manage and maximize exchanges over returns. Been a great boost for our biz.

The Perfect Jean
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Loop 10 de janeiro de 2023

Thanks for taking the time to leave us this review! We appreciate it. :)

19 de janeiro de 2023

Really great app! Our customers love the ease of using Loop for Returns and Exchanges. Also, love how quickly Loop has updates and is eager to hear feedback to improve the platform and customer experience.

Andie
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 24 de janeiro de 2023

Thanks for taking the time to leave us this review! It's so great to hear you and your customers are loving Loop.

And yes! We love hearing feedback to improve our platform for our merchants.

31 de maio de 2023

We love LOOP. Their support system is A+, wonderful team to communicate with. They are able to handle returns for our multiple different warehouses with no issue, and have simplified our return process fully.

Jessica Simpson
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Loop 31 de maio de 2023

Thank you for sharing this wonderful review with us! We love hearing how we've helped simplify your return process 💙

8 de maio de 2023

Loop has been a valuable partner to us. We switched over from their competitor less than a year ago, and their team has consistently gone above and beyond to ensure our business is well-positioned for success.

LAKE
Estados Unidos
11 meses usando a aplicação
Questão respondida por Loop 11 de maio de 2023

Thank YOU for being a valuable partner to US! We love hearing about your success with Loop! 🙌

Editado a 23 de janeiro de 2026

Loop Returns made the entire support experience incredibly easy. The team was quick to respond, clear in their communication, and genuinely helpful. Great experience working with their team. I highly recommend Loop!

MOSCOT NYC SINCE 1915
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Loop 25 de maio de 2023

We love hearing this! Thanks for sharing! 💙

18 de maio de 2023

Loop has helped make returns processing fairly seamless for our customer service team. Our account manager is responsive and helps keep us up to date on the Loop product roadmap and new features that may be of interest.

Janji
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Loop 22 de maio de 2023

Thank you for this review and for being a long-time customer! 🤝

9 de maio de 2023

Seamless experience for our customers processing returns through Loop! Our CSM Erin is so great, she's friendly and always super keen to help with any issues and take onboard suggestions for new integrations. Overall very happy!

MUSCLE REPUBLIC
Austrália
11 meses usando a aplicação
Questão respondida por Loop 10 de maio de 2023

Your happiness = our happiness 🤝

5 de maio de 2023

The onboarding was thorough, knowledgeable and just a pleasure to work with kind people who actually seem to care. The platform is great and we are happy with the response time and resolutions from the support team. Would recommend!

Draper James
Estados Unidos
6 meses usando a aplicação
Questão respondida por Loop 11 de maio de 2023

We really appreciate these kind words! Thanks for sharing!

14 de outubro de 2022

I love Loop! The customer service is amazing so any issues you have, they respond within an hour. They have a lot of new features constantly coming and will always brainstorm with you as to how to promote your business and gain more sales.

Rails
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Loop 20 de outubro de 2022

Thanks for taking the time to leave us this review! We love hearing about your positive experience with us and appreciate the feedback!