Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!
Rece is truly a gem 💎 and we’re so glad he made your experience with Loop great! Thank you for sharing the love!
Loop support is always informative and quick to help solve any issues we have .
Thank you! We’re always here to support you and make sure any issues are resolved quickly ⭐️
LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.
We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙
Being in retail, we all know that excellent customer service is priority. The problem, of course, is when other companies do not share this same mentality. Such is not the the case with Loop Returns!
Twice now, I have needed to reach out for immediate support and have received excellent and quick service. Highly reccomend!
Thank you for your kind words! We're thrilled to hear that our team has provided you with quick and excellent support. Customer service is at the heart of what we do, and we appreciate you recommending Loop 💙
Our experience with Loop has been excellent. The integration is seamless, and their customer support has been outstanding.
We’re so happy to hear that your experience with Loop has been excellent! Thank you for sharing ⭐️
Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!
Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝
Excellent service! Ninthuga is always so helpful with every question and quick to provide a resolution.
Resolved my issue in minutes
We appreciate the feedback 🤩 Providing prompt and detailed support is our priority - glad we could help!
Very helpful and responded quickly with any questions we had
We’re always here to help 🤝
Glad we could answer your questions quickly!
Very quick response team, excellent service and customer support help! Highly recommend.
Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌
Great customer support! They always get back to me soon with a solution!
Thanks for your review! We’re so glad our support team could provide quick and effective solutions for you ⭐️
