Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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Quick and helpful response
Thanks for sharing your experience, glad we could help out quickly! 🙌
Very helpful and responsive customer support.
This is great feedback, thanks so much for sharing!
Helpful support team
Thanks so much for leaving a review! We’re glad our support team was able to help 🙌
Had a great experience with their service team!
So happy to hear that 😊 Reach out anytime and we'll be there!
Fast, clear and helpful!
This is awesome feedback! And thanks so much for the shoutout to our support team 💙
Great Support Team always so helpful
Thanks for the love! 💙
Quick and efficient customer services.
Rece is always open to help, and provide support so fast! Super happy with Loop
Big shoutout to Rece! We're so glad they’ve made your Loop experience even better. Thanks for the love 💙
They were very helpful.
Thanks for taking the time to leave a review! We’re glad we could help, always here when you need us 💙
Great app! Makes handling customer returns easy!
Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!
