Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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Fast, easy, and accurate assistance
That’s what we’re going for! Thanks for taking the time to share your experience, we’re here whenever you need us.
Loop has become invaluable to us. Excellent software and support!
This kind of feedback fuels us! 🔥 Thanks for letting us be a part of your success story. We're here whenever you need us with the tools and support to keep things moving!
Fast and helpful service!
Appreciate the love! 💙 Let us know if we can help with anything in the future!
Fast and helpful support!
We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌
Rece was wonderful!
We’ll be sure to pass this along to Rece! Thanks for the shoutout 🙌
I needed my MFA set up and got a seamless experience within 20 minutes of reaching out!
We're so glad we could get your MFA set up quickly and seamlessly! Thanks for taking the time to share your experience ⭐️
very helpful customer service team to help you through any issues that arise. I am very satisfied with this app
We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!
Got all the help I needed.
Happy to hear we could assist you! Thanks for the review 💙⭐️
Quick response from the Support Team!
Thanks for the review! Quick responses are what we aim for 🙌
Very helpful and detailed. I appreciated the support!
Thank you for the 5 ⭐️'s! We're always here to help.
