Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.
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App works good, support is always on point.
Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙
Great application and excellent support!
We appreciate your feedback! It’s great to know both the app and support have impressed you ⭐️
Was super helpful and fixed my issue quickly!
Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!
Easy to use with quick and reliable support. Highly recommend.
Thank you for the 5 ⭐️'s! We appreciate your recommendation and look forward to continuing to support you!
Thank you for your assistance and clear responses!
Thank you for the positive feedback 💙⭐️
If there's anything we can do to make your experience even better, feel free to let us know!
Highly recommended app especially their customer service!
Thank you for the 5 ⭐️'s! Excited to keep building success together!
Great support and great tool
Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.
Easy to Use, Monitor and Process Requests.
Thanks for your positive feedback!
We’re so happy to know that Loop is working well for you. 💙⭐️
App works great and very good support.
We love to help and make things simple for our merchants! Thanks for the review 💙⭐️
I appreciate Emma's help!
We love hearing that Emma’s support was appreciated! Thanks for taking the time to leave a review 💙🙌