Reviews (449)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.

January 6, 2026

BOAST
United States
Almost 4 years using the app
December 18, 2025

Cotopaxi
United States
Over 8 years using the app
December 17, 2025

Mezlan Warehouse
United States
Almost 5 years using the app
December 15, 2025

UndrDog
United States
Almost 2 years using the app
November 20, 2025

Pair Eyewear
United States
About 5 years using the app
November 10, 2025

Generation Love
United States
About 3 years using the app
October 30, 2025

Dairy Boy
United States
About 2 years using the app
October 22, 2025

You & All
Australia
Over 3 years using the app
October 14, 2025

Outcast USA
Australia
Over 2 years using the app
October 13, 2025

Michael Todd Beauty
United States
About 4 years using the app