Reviews (449)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app greatly streamlines and automates returns and exchanges, with a clean, user-friendly interface for both customers and staff. They highlight strong configuration options, advanced exchanges, custom reporting, and smooth integrations with Shopify and 3PLs. Many report fewer support tickets, time saved, and a more efficient post‑purchase experience. Support is frequently described as fast, thorough, and highly collaborative, with ongoing product improvements.

October 9, 2025

Bombas
United States
Over 2 years using the app
October 7, 2025

Alembika U.S.
United States
Over 2 years using the app
September 25, 2025

The Saree Room
Canada
About 4 years using the app
September 24, 2025

REEF
United States
Almost 4 years using the app
September 17, 2025

Fuego, Inc.
United States
Over 5 years using the app
September 11, 2025

Evelyn & Bobbie
United States
Over 2 years using the app
August 25, 2025

Elite Supps
Australia
3 months using the app
August 21, 2025

Hammerhead
United States
9 months using the app
August 18, 2025

Core Equipment
United States
11 months using the app
August 4, 2025

NEIWAI
United States
About 1 year using the app