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The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Our goal is to build the most effective and easy to use subscription management app.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Amazing customer service! Neha helped me fix issues with our subscription connection and got it back up and running again. Much appreciation!!
Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.
Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. Our app works with Markets and businesses can easily enable subscriptions for different geographies.
We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I'm using the free plan and had some trouble getting the widget settings to do what it said it would do. Customer service was quick to help me fix the problem, and now my product page looks just as I want it to!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
After a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Yes we offer support for Shopify Markets in our app. We know a lot of other legacy systems don't have this feature.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Piyush, Vivek, and team are wonderful to work with. They are hands on and invested in the success of our subscription program and have helped this e-commerce novice greatly improve results in a very short time. I highly recommend this app!
Thank you for this wonderful and detailed review, Highwire team!
We are very happy that you made the decision to switch to our app. We are glad that we were able to make meaningful contribution to your subscription program.
Thanks,
Team Loop
