Rezensionen (788)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
29. Mai 2024

The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more.
I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.

Sauce Shop Wholesale
Vereinigtes Königreich
9 monate mit der App
Loop Solutions Inc hat geantwortet 5. Juni 2024

Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)

26. April 2024

Really happy with Loop and online support. Varun helped me out even when the issue turned out to be nothing to do with Loop - thanks so much

Tiny Gardener
Australien
Etwa ein jahr mit der App
Loop Solutions Inc hat geantwortet 29. April 2024

Thank you for sharing your feedback, Team Tiny Gardener! We're thrilled to hear that the support team was able to help you out! Providing exceptional support and ensuring everything runs smoothly is our priority.

We're glad to have you on board!

Cheers,
Team Loop

12. April 2024

Great customer service. Very fast to reply and fix any issues that may arise from integration with bespoke themes, including amending the code.

Park life.dog
Irland
Mehr als 2 jahre mit der App
Loop Solutions Inc hat geantwortet 29. April 2024

Thank you for your review, Team Park Life! Awesome to hear that our customer service has been on point. Here’s to smooth sailing ahead!

Cheers,
Team Loop

18. März 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
Vereinigte Staaten
3 monate mit der App
Loop Solutions Inc hat geantwortet 29. April 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

7. März 2024

Great product, fantastic customer service and fast resolution of issues. I highly recommend it.

Pure Fungi
Vereinigtes Königreich
Fast 2 jahre mit der App
Loop Solutions Inc hat geantwortet 18. März 2024

Thank you for your kind words, Team Pure Fungi!

We're thrilled to hear that you're happy with our product and customer service. Your recommendation means a lot to us, and we're committed to continuing to provide fast resolutions to any issues that may arise. Thank you for choosing us!

Cheers,
Team Loop

6. März 2024

10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10

lurella
Vereinigte Staaten
5 tage mit der App
Loop Solutions Inc hat geantwortet 18. März 2024

That's wonderful to hear, Team lurella!

We're delighted that you find our app easy to use and appreciate our 24/7 support. It's great to know that Varun was able to assist you effectively. Thank you for your perfect rating, and we're here whenever you need us!

Cheers,
Team Loop

29. Februar 2024

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

Miaroo
Vereinigte Staaten
3 monate mit der App
Loop Solutions Inc hat geantwortet 18. März 2024

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.

Thank you for choosing us, Team Miaroo!

Cheers,
Team Loop

Bearbeitet am 11. März 2024

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.

They understood the issue and refunded. Thank you

We are looking forward to using them in the future when we have figured out our offer.

Signet London
Vereinigte Staaten
4 monate mit der App
Loop Solutions Inc hat geantwortet 18. März 2024

We're glad to hear that our support team was able to assist you with your billing issue and that you received a refund. We look forward to having you use our services in the future once you've finalized your offer.

If you need any assistance or have further questions, we're here to help!

Team Loop

7. Februar 2024

Great app, seamless. EXCELLENT customer service.

Nutcase Nuts
Vereinigtes Königreich
6 monate mit der App
Loop Solutions Inc hat geantwortet 21. Februar 2024

Thank you so much for your glowing review, Team Nutcase Nuts!

We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟

Team Loop

1. Februar 2024

the customer service is great.. I'm still figuring out the app, but seems to be working well..

Dr. Sarah's Essentials
Vereinigte Staaten
Mehr als ein jahr mit der App
Loop Solutions Inc hat geantwortet 21. Februar 2024

Thank you for your feedback! We're glad you're enjoying the app and our customer service. If you have any questions or need further assistance, we're here to help. Your satisfaction is our goal! 🌟

Team Loop