Rezensionen (788)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
29. Juni 2023

Loop is a brilliant app so far and the difference with our previous solution is noticeable.
The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
We highly recommend Loop as a subscriptions app.

Gaia Pulses
Vereinigtes Königreich
19 tage mit der App
Loop Solutions Inc hat geantwortet 29. Juni 2023

Thank you for the kind words, Team Gaia Pulses :)
Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀

We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food.

Best wishes,
Abel and Team Loop

8. September 2021

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

The Modern Silo
Vereinigte Staaten
6 tage mit der App
Loop Solutions Inc hat geantwortet 15. September 2021

Hi Tinley,

After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.

You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well.

I am really not sure what we could have done differently so you wouldn't have felt disappointed with us.

If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you.

Thanks,
Team Loop

Bearbeitet am 26. Januar 2023

The guide in the Help Center and the support staff made it easy to initially set up our subscriptions. The staff then kept us informed while they carried out the migration of our existing subscriptions for us. Any questions we have are quickly responded to with helpful information.

Country Pursuit
Vereinigtes Königreich
2 monate mit der App
Loop Solutions Inc hat geantwortet 26. Januar 2023

Thank you for this amazing review, Team Country Pursuit!
More subscriptions power to you in 2023 💪 🚀

Thanks,
Team Loop

4. Januar 2023

Abel made the process of creating bundle boxes and subscriptions a breeze - helping to quickly troubleshoot all of my questions. I am so satisfied with this top notch customer service - it makes all the difference knowing there are folks who care about making customers happy as much as I do.

Ohhts! Overnight Oatmeal
Vereinigte Staaten
Etwa 9 stunden mit der App
Loop Solutions Inc hat geantwortet 4. Januar 2023

Thank you, Team Ohhts! This review made our day!

We are both customer obsessed and subscriber obsessed :D
So happy that you decided to choose as your subscriptions growth partner

Thanks,
Abel and Team

20. Juni 2023

My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.

Strength For Today Nutrition
Vereinigte Staaten
7 tage mit der App
Loop Solutions Inc hat geantwortet 21. Juni 2023

Thank you for the kind words, Team Strength for Today Nutrition 🙂.

We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀

Cheers,
Team Loop

12. Januar 2023

There are nothing but great things to say about Loop. The customer service is by far the best and you really do get white-glove treatment. The migration process was seemless and we were able to bring our vision to life with Loops custom components. Thank you Loop and we look forward to seeing our subscriptions grow.

Utiva USA
Kanada
4 monate mit der App
Loop Solutions Inc hat geantwortet 13. Januar 2023

Thanks for this amazing review, Team Utiva! We look forward to the same.
Your subscriptions soaring is our 2023 mission 📈 💪

Thanks,
Abel & Team Loop

2. April 2023

The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.

Doggy Do Good®
Vereinigte Staaten
Etwa ein monat mit der App
Loop Solutions Inc hat geantwortet 3. April 2023

Thank you team Doggy Do Good!
We are super happy and excited that you chose us as your subscriptions partner for growth 🚀

More subscriptions power to you 💪

Cheers,
Team Loop

11. Januar 2023

Using Loop with our custom widget design was very straightforward. I’m very glad we were able to use them to bring our subscription design to life. The Loop team was very patient with any questions our developer had and took hours out of their schedule to fix an issue we had with our theme not working with the widget. Highly recommend!

SpaLife
Vereinigte Staaten
2 monate mit der App
Loop Solutions Inc hat geantwortet 12. Januar 2023

Thank you, Team SpaLife! More subscriptions power to you 💪
Feel free to ping us again in case you face any other issue with the theme

Thanks,
Team Loop

10. Januar 2023

The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.

Ferosom Forte
Kanada
Etwa 5 stunden mit der App
Loop Solutions Inc hat geantwortet 12. Januar 2023

Thank you for this amazing review, Team Ferosome Forte! This made our day.

Our customer portal is 100% customizable to meet the demands of any subscription business.

Thanks,
Team Loop

2. April 2023

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

A Team Lighting - Sound - Multimedia
Vereinigte Staaten
Etwa eine stunde mit der App
Loop Solutions Inc hat geantwortet 3. April 2023

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀

Feel free to ping us for any new installation :)

Thanks,
Team Loop