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Great app and lovely team to help us move from Seal to Loop. Would recommend!
Super fast and efficient customer service. They are always there to help with any issues or confusion.
I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!
We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything.
Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!
We initially made the switch because our previous provider was increasing costs without offering additional value. Loop, on the other hand, not only provided more features but also delivered a much better experience. We’ve already recommended Loop to multiple companies.
One of the standout features has been cancellation prevention, which has had a drastic impact on reducing churn. Beyond the product itself, the support from the Loop team is next level. From the founders to our account reps, the team is highly attentive, and everything happens seamlessly over Slack. No clunky ticketing systems or long wait times. It genuinely feels like a partnership focused on improving retention together.
Switching to Loop sounds like it was a great decision for your business! We’re so happy to hear that the added features and cancellation prevention have made such a positive impact on your retention. It’s fantastic that the seamless support experience has made working with us feel like a true partnership. Your recommendation to others means a lot, and we’re committed to continuing to support your growth and success!
- Loop Team
Great expereance with the Loop
great service!
Straightforward help love it!
Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.
Love the app so easy to use and really good success manager.