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We've been using Loop Subscriptions for our curated monthly beer club box. Onboarding was smooth and straightforward, and the platform has given our customers a noticeably better user experience compared to our previous subscription solution. The ongoing support has also been excellent. Would recommend
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!
Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.
Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.
Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.
Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.
Fluidité, praticité et excellent support. Merci à Shivam qui est toujours disponible et très compétent pour nous assister
We’re thrilled to hear that you find Loop fluid, practical, and that our support has been top-notch! A big thank you for the kind words about Shivam—he’ll be happy to know he’s been able to assist you effectively. We’re always here to support you in any way we can!
Nous sommes ravis que vous ayez trouvé Loop fluide et pratique ! Un grand merci pour vos éloges à l’égard de Shivam, qui se fera un plaisir de savoir qu’il a pu vous assister efficacement. Nous sommes toujours là pour vous aider et vous accompagner dans votre réussite !
- Loop Team
The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly.
A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated!
Would definitely recommend Loop to anyone looking for a solid subscription solution with great customer support.
It’s wonderful to hear that the Loop team has been such a great partner for your business! We’re thrilled that Purna, Surbhi, Manan, Aasik, and Parvesh have been able to provide the support and expertise you needed. Your recommendation means a lot to us, and we’re excited to continue helping you with all your subscription needs!🙏
- Loop Team
The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.
Thanks again!
Reviews like this keep us going! Thank you, Team Everwell Pro
