Loop Subscriptions App

Aditya and Dashrath have been incredibly attentive and accommodating to our company's needs. We have a large subscriber base and many payment tokens that needed to be migrated from Wordpress to Shopify. The Loop team managed and executed that technically complex and tedious process exceptionally well without loss of revenue or inconvenience to our staff and customers. The Loop plugin is incredibly customizable and the features and analytics are top-tier. Overall, we are very, very happy we switched to Loop.

I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!

We’ve been using Loop Subscriptions for a few years now and it does exactly what we need. Their customer service has been consistently helpful, and the new bundle page layout looks great on our store. Overall, a reliable app that fits our store’s needs.

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

We transitioned to Loop for our subscription management, and it’s been an excellent experience from the start. The team is incredibly responsive, their support is always fast, helpful, and proactive. They’ve consistently assisted us with every customization and unique use case, ensuring that each request is completed on time and perfectly aligned with our needs.

Their flexibility and dedication truly set them apart. We highly recommend Loop to any business looking for a reliable, adaptable subscription platform backed by an exceptional team.

Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner

We've tested multiple subscription platforms and Loop is the best. It is as powerful and multi-featured as the most expensive competitors at a much more reasonable price. They are *continually* adding smart, genuinely useful tools and improvements (we're talking every few weeks) and the customer service is impeccable. You simply don't need to look any further.

I migrated to from Appstle to Loop due to the increased support, functionality and analytics. We had a few issues during the onboarding and migration but since then i've been really impressed with Loop, particularly the team. It feels like you have a partner in your business that's there to help you grow which is invaluable. Loop has all the features you could need from a great subscription app and the team are always on hand to find solutions! A great experience so far, thank you!

TL;DR: Switched from another subscription provider to Loop. Migration was flawless with 0 revenue impact, onboarding was hands-on, and ongoing support is the best I’ve had with any software vendor.

CONTEXT: We spent ~10 years on another platform. A trusted friend in CRO recommended Loop; after my own due diligence and a call with their team, we switched.

MIGRATION & ONBOARDING

- Dedicated onboarding manager

- Full migration handled for us

- A couple minor hiccups (due to other upgrades on our side), no revenue impact

- Smoothest software migration I’ve experienced

SUPPORT & CUSTOMER SUCCESS (3 months in)

- Regular check-ins with a proactive CSM (Customer Success Manager)

- Private Slack channel for quick help

- Fast, honest answers—if they don’t know, they say so and follow up immediately

COMPARED TO OTHERS

- I’ve had cases with other providers where they their answers were wrong and led to long email back-and-forths.

- With Loop, recommendations have been accurate the first time, which saved us time and frustration.

BOTTOM LINE: I recommend Loop to everyone now. The attention to detail, customer service, and migration experience set a new bar for us.

The Loop team was very thorough in their onboarding to make sure everything went smoothly. We've been using the product for 4 months now, and since then our subscriptions have been steadily increasing. The tech and support team are readily available to help with any issues we have, and I appreciate the monthly check-ins to discuss performance and next steps.