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Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner
Thank you for the amazing feedback! We’re thrilled the portal’s working well for you and that our team’s been there for the technical lift—honored to be your subscription partner!
- Loop team
We've tested multiple subscription platforms and Loop is the best. It is as powerful and multi-featured as the most expensive competitors at a much more reasonable price. They are *continually* adding smart, genuinely useful tools and improvements (we're talking every few weeks) and the customer service is impeccable. You simply don't need to look any further.
What an incredible review—thank you! We’re beyond glad Loop has checked every box for you, and we truly appreciate your recognition of both our pace of innovation and customer service. Excited to keep building with you!
- Loop team
I migrated to from Appstle to Loop due to the increased support, functionality and analytics. We had a few issues during the onboarding and migration but since then i've been really impressed with Loop, particularly the team. It feels like you have a partner in your business that's there to help you grow which is invaluable. Loop has all the features you could need from a great subscription app and the team are always on hand to find solutions! A great experience so far, thank you!
We’re so glad you made the switch and are finding value in both the platform and the team! It’s awesome to hear Loop feels like a true partner—we’re here to support your growth every step of the way!
- Loop team
TL;DR: Switched from another subscription provider to Loop. Migration was flawless with 0 revenue impact, onboarding was hands-on, and ongoing support is the best I’ve had with any software vendor.
CONTEXT: We spent ~10 years on another platform. A trusted friend in CRO recommended Loop; after my own due diligence and a call with their team, we switched.
MIGRATION & ONBOARDING
- Dedicated onboarding manager
- Full migration handled for us
- A couple minor hiccups (due to other upgrades on our side), no revenue impact
- Smoothest software migration I’ve experienced
SUPPORT & CUSTOMER SUCCESS (3 months in)
- Regular check-ins with a proactive CSM (Customer Success Manager)
- Private Slack channel for quick help
- Fast, honest answers—if they don’t know, they say so and follow up immediately
COMPARED TO OTHERS
- I’ve had cases with other providers where they their answers were wrong and led to long email back-and-forths.
- With Loop, recommendations have been accurate the first time, which saved us time and frustration.
BOTTOM LINE: I recommend Loop to everyone now. The attention to detail, customer service, and migration experience set a new bar for us.
This means the world to us—thank you for such a thoughtful and detailed review! We’re so glad the migration was seamless and that the ongoing support has set a new bar. We’re proud to be your partner and excited to keep delivering value every step of the way!
- Loop team
The Loop team was very thorough in their onboarding to make sure everything went smoothly. We've been using the product for 4 months now, and since then our subscriptions have been steadily increasing. The tech and support team are readily available to help with any issues we have, and I appreciate the monthly check-ins to discuss performance and next steps.
Thank you for the thoughtful feedback! We’re thrilled to hear your subscriptions are growing and that the onboarding and ongoing support have been valuable—excited to keep driving success together!
- Loop team
Outstanding app & amazing support!
Loop completely changed how we manage subscriptions, super intuitive, stable, and full of smart features that save us time every day. The setup was easy, the dashboard is clear, and most importantly, their support team is absolutely world-class - fast, friendly, and always willing to go the extra mile.
Highly recommend to anyone serious about building a great subscription experience!
What a fantastic review—thank you so much! We’re thrilled Loop has transformed your subscription management and that our support team has been a standout. Excited to keep powering your growth!
- Loop team
Loop has been a great solution for our small business. Not only have they allowed us to offer a seamless subscription experience to our customers, but they have been incredibly responsive as we grow, offering help every step of the way. Saurev has been a fantastic resource for us, creating custom solutions and quickly answering every question we throw at him. Thank you Saurev!
Thank you for your kind words! We’re thrilled to hear Loop has helped your business offer seamless subscriptions, and that Saurav has been a valuable resource with quick, custom support. We’re here to assist you every step as you grow!
- Loop team
We've been super satisfied with Loop since making the transition. Great intuitive platform with a lot of features we were lacking at our previous provider. Amit made the migration a breeze. Highly recommend
Thank you for the amazing feedback! We’re thrilled to hear the transition went smoothly and that Amit was able to make it easy—excited to keep supporting you with features that drive growth!
- Loop team
Loop ( Thanks to Nihal, Aman, Avinash, and whole team) made our migration seamless, the team was proactive, extremely fast, and consistently supportive. Highly recommend working with them! Not only did they support us with migration, but they also shared best practices to drive revenue growth, AOV uplift and improve overall customer satisfaction.
Massive thanks for the kind words! We’re thrilled to hear the migration was seamless and that Nihal, Aman, Avinash, and the team could support you beyond just setup. Excited to keep driving growth and great experiences together!
- Loop team
Loop and the team were fantastic and went above and beyond in every aspect of the move away from our other subscription app. Besides a considerable monthly saving, the whole process was seamless and the support fopm Surbhi & Purna was fantastic. The app has everything you want for subscriptions and we cant wait to dig to utilise all the functions available. 100% recommend Loop you will be in very good hands!
Thank you so much for the glowing review! We’re thrilled the migration was smooth and that Surbhi & Purna could support you every step of the way—excited for you to explore all that Loop has to offer!
- Loop team
