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We have been using it quite a while, and we loved it. Karan from their team hopped on a call and explained how we can reduce churn and improve the process. Highly recommended!
The Loop team is a great resource for using the app in its entirety. They really get to know your business and make recommendations accordingly. Response time on inquiries has been great as well. Highly recommend!
fixed the issue. efficiently. didnt keep me hanging. didnt require an upgrade. was kind. and also taught me how to make the edit if i wanted to in the future should it happen again. great service. thank you loop. nobody has decent service anymore and this was just seemless.
We are just finishing our onboarding with Loop and I am so grateful for the support they provide through this process. We are migrating from another subscription service and having them transition everything for us has been so helpful. I’ve been working with Tarun who has been extremely responsive and thorough throughout the whole process. I’m excited to see how Loop works for us and our customers. I think it will be great!
We’ve honestly had a really great experience working with Loop for Buff Clucks. The support they’ve given us has been super helpful, especially with the projects we’re running they always find a way to make things work.
Big shoutout to Amandeep, our Customer Support Manager. He’s always quick to reply and really reliable whenever we need help. It makes a huge difference knowing someone’s there and on top of things.
Also want to mention Swaraj and Kashish...they’ve been awesome whenever we run into technical issues. They’re always willing to jump in, figure things out, and get us back on track.
The support from the Loop team has been solid. We really appreciate everything.
great cs as always
Top app and top support. Just started using it and onboarding has been super solid, they'll get on a call wtih you and help you set up everything.
Great CSM work, they will keep you updated on status and really help you set the app up, especially if you are new on subscriptions!
The customer service has been exceptional so far.
Any problem is solved fast and the team is always very helpful.
Aakash has been great.
Highly recommend Loop, great feature set and easy to work with.
good good good