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Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.
Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.
Amazing platform and an amazing team, so helpful and very responsive!
Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.
Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!
Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.
we just switch from a different subscription to Loop and I can say the the overall user experience was superb! Pretty much all data we track on a weekly basis are available in Loop Analytics! No need to manual export data because all are in the analytics dashboard!
The migration process was easy and seamless. Aditya made sure I had clarity every step of the way and provided constant updates whenver a step was completed. The platform itself is fully customizable and easy to work with. 5/5