评论 (794)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2022年8月3日

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Careshoppro.eu
德国
大约2小时 人在使用应用
Loop Solutions Inc已回复 2022年8月8日

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.

Thanks,
Team Loop

2022年1月12日

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

The Sonoma School of Martial Arts
美国
5个月 人在使用应用
Loop Solutions Inc已回复 2022年7月2日

Thank you for the kind words! Yes, our aim is to empower DTC brands with all possible statistics.

Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2022年1月12日

I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!

Juggernaut Coffee Co.
加拿大
4个月 人在使用应用
Loop Solutions Inc已回复 2022年7月2日

We wish you the best for the business!

We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2022年4月20日

We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.

Pure Green
美国
20天 人在使用应用
Loop Solutions Inc已回复 2022年6月20日

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2022年7月20日

We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.

NaturalSlim USA
美国
26天 人在使用应用
Loop Solutions Inc已回复 2022年7月21日

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else.

Thanks,
Team Loop, Abel and Vivek

2022年7月20日

Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!

New Harvest Coffee Roasters
美国
30天 人在使用应用
Loop Solutions Inc已回复 2022年7月21日

Thank you for this amazing review! We are glad that you liked our support!
We have built the product in such a way that it has self-service features wherever the need is appropriate.

Thanks,
Team Loop, Abel and Vivek

2022年4月19日

If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!

Dr. Anna Cabeca
美国
3个月 人在使用应用
Loop Solutions Inc已回复 2022年6月20日

Thank you team Dr. Anna Cabeca!

2022年1月7日

We had a subscription option available on our website for a while, over a year now, and we used competitor's app for recurring orders first, but over the time it created a lot of accounting issues that made us look for a change.
The way other apps work - they create hidden, duplicated listings of all SKUs which are not visible for customers, but are existing in the system, and when customers place recurring order, the duplicated SKU is being sold. Because of that, stock level is not synchronised automatically, so we had situations when the item is sold out, but recurring SKU is still active, and customers' orders are not being stopped, and as a result we don't have stock to fulfil the order. Same goes for any changes on the product, whenever you make any, you need to go back to recharge app and re-sync the products.
But, the main issue for us began as we started working with Unleashed stock management software. In Unleashed you can't have two products with the same SKUs, the orders are being imported automatically from Shopify, so all of the recurring orders had errors and didn't get imported. This has caused huge discrepancies in the stock levels on the platform vs in real life. I did a research on different apps and Loop turned to be the only one which could solve all mentioned issues. Loop creates recurring orders on existing SKUs instead of duplicating them, so that if you make any changes or some product goes out of stock, all information is already there and up to date. And of course, all orders were imported to Unleashed correctly as soon as we switched.

Flawsome! drinks
英国
4个月 人在使用应用
Loop Solutions Inc已回复 2022年7月2日

Thank you for this wonderful and detailed review, Flawsome team!
We are so happy that you made the decision to switch to our app and we were able to resolve all your queries!

Thanks,
Team Loop

2022年4月27日

Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)

edgewater candles
美国
大约2个月 人在使用应用
Loop Solutions Inc已回复 2022年6月20日

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

2022年5月11日

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Lotus Prayer
美国
2个月 人在使用应用
Loop Solutions Inc已回复 2022年6月18日

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop