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App works fine, has many options. Best part is the responsiveness of the team: plugged in via slack, responsive, and have consistently helped us see things through.
Love the app, support has always been on point as well. Suraj & the others make sure to solve your problems. Saurav assisted me on so many things, great service rep. Thanks a bunch.
We've used Loop Subscriptions for our brand for quite some time now, and the experience has been excellent.
Before Loop, we tested several other subscription platforms, but none came close when it came to customer support and responsiveness. The Loop team has consistently been available whenever we've needed help, providing fast, personalized 1-on-1 support and helping us optimize everything from subscription setup to retention flows.
One of the biggest wins for us has been a noticeable reduction in churn. The subscription management experience is much smoother for customers, making it easier for them to manage, modify, or pause their subscriptions without frustration. That improved customer experience has translated directly into better retention for our business.
The platform is reliable, easy to use, and backed by a team that genuinely cares about helping merchants succeed. If you're running a subscription-based brand and evaluating options, Loop is easily one of the best solutions we've worked with.
Highly recommended.
Fantastic app! We love all the features Loop has to offer, especially the bulk actions, they save us so much time. A huge shoutout to our account manager Ishika, who is always super helpful and quick to answer all of our questions. Highly recommend!
very happy with them - especially Naz from their support team is a big help on a daily basis.
I have had such an amazing experience with Loop. I would like to give a big thank you to Tarun, who has gone above and beyond every single inquiry I had. He went out of his way to make sure everything was dealt with and ensured I had a smooth process. I would like to thank him and his team for such cooperative communication and will be using them for a very long time. If you're looking for a smooth onboarding and reliable subscription base, I really recommend Loop.
Great support. Analytics and features are better than expected.
Great support team. Helping me with all my questions and making this a great platform to use. Highly recommend.
Onboarding was a bit cumbersome (especially migrating subscriptions from our old provider and seeing many drop off) but ever since we got this live, its been going well.
I can't say enough good things about Amandeep, Ishika, and our other representatives. They really go above and beyond to explain things in detail, even recording Looms that walk me through changes to make.
We've had a great experience working with the Loop team. Their support has been responsive, knowledgeable, and genuinely invested in helping us find the right solutions for our subscription setup.
Throughout the process, the team has been proactive, patient, and quick to assist with both technical questions and custom requests. Communication has always been clear, and they've consistently gone above and beyond to ensure everything was implemented correctly.
A special thank you to the support team for their professionalism and commitment.