Loop Subscriptions App

Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.

Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.

Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.

we just switch from a different subscription to Loop and I can say the the overall user experience was superb! Pretty much all data we track on a weekly basis are available in Loop Analytics! No need to manual export data because all are in the analytics dashboard!

The migration process was easy and seamless. Aditya made sure I had clarity every step of the way and provided constant updates whenver a step was completed. The platform itself is fully customizable and easy to work with. 5/5

Getting started with Retentics was super easy! Their support team is extremely attentive and proactive. It's amazing how much of our email revenue comes directly from their automated flows.

Best app for subscription and best team! Very competent and very reactive!
Can only recommend!
I particularly appreciate the support we get from the team :)

My experience with loop has been great! (1) this app is packed with features and flexibility that are included without an additional charge. (2) the service team is fantastic - they provide all the help needed and get things done quickly and hold a monthly review meeting focused on growth and improvements, (3) my sales from subscriptions have grown significantly since switching to Loop.

If you’re a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don’t come close in support or retention guidance. Would recommend to any DTC brand running subs.

Migrated late last year from another subscription app - onboarding has been incredible, the team has gone above and beyond making it seamless. They are super responsive on Slack to any queries. Would definitely recommend Loop for anyone getting into subscriptions.