評論 (789)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月15日

The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.

Old Spike
英國
使用應用程式 5個月
Loop Solutions Inc 已回覆 2024年1月17日

Thanks for the great feedback, Team Old Spike!

Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟

Team Loop

2023年12月6日

We were impressed by the onboarding experience with Loop. There was clear communication and attention to detail throughout the migration process, and everything went smoothly according to plan.
We have only been on Loop for a short time, but so far, we have been delighted with the functionality and features compared to our previous subscription service.

Mandy Lynn Plans
美國
使用應用程式 23天
Loop Solutions Inc 已回覆 2023年12月26日

Thank you so much for your kind words, Mandy! 😊

We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we strive for. If there's anything else you need or any feedback you'd like to share, please do let us know.

Cheers to a great experience together!

Regards,
Team Loop

2023年11月28日

I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.

Rootless Coffee Co
美國
使用應用程式 大約1個月
Loop Solutions Inc 已回覆 2023年11月29日

Thank you for the kind words and shout-out, Team Rootless Coffee 😊

This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀

Cheers to the start of an amazing journey together 🥂
Team Loop

2023年11月24日

This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.

Batch Mead
美國
使用應用程式 11個月
Loop Solutions Inc 已回覆 2023年11月28日

Thank you for the kind words and shout-out, Team Batch Mead 😇

We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀

Always here to support for any query and doubt 💪

Cheers 🥂
Team Loop

2023年11月22日

We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team

Protein Chefs
加拿大
使用應用程式 5個月
Loop Solutions Inc 已回覆 2023年11月24日

Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time)

This made my day :) Always here to support our merchants 😇

Cheers 🥂💪
Atul and Team Loop

2023年11月15日

Really good platform
We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us!
Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!

oneselfwellbeing
英國
使用應用程式 大約2個月
Loop Solutions Inc 已回覆 2023年11月16日

Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :)

We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀.

Always here to help our merchants. Just one message away for any sort of help :)

Cheers 🥂
Team Loop

2023年11月6日

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

The Spice Club
荷蘭
使用應用程式 6個月
Loop Solutions Inc 已回覆 2023年11月8日

Thank for the kind words and shout-out, Team Spice Club 😊

We are super happy and excited to have you on board 💪
Together we are going to take subscriptions to the next level 🚀

Cheers 🥂
Team Loop

2023年11月1日

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

ISOVive
美國
使用應用程式 2個月
Loop Solutions Inc 已回覆 2023年11月3日

Thank you for the kind words and shout-out, Team ISOVive 😇

We are very happy that you migrated to Loop. Super excited to have you on-board.

Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪

Always a message away if you need any help :)

Here's to more subscription growth and retention campaigns 🥂

Cheers,
Team Loop

2023年11月1日

Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!

Tom Tasty AG
瑞士
使用應用程式 21天
Loop Solutions Inc 已回覆 2023年11月3日

Thank you for the kind words and shout-out, Team Tom Tasy AG 😇

We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)

We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.

Cheers,
Atul and Team Loop

2023年10月27日

This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding.

I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!

Care Package Kitchen
加拿大
使用應用程式 9天
Loop Solutions Inc 已回覆 2023年10月29日

Thank you for the kind words and shout-out, Team Care Package Kitchen!
We are super excited to have you on board! So happy that you loved our bundles!

We love feedback from our customers and that's what makes our practical for the modern D2C brands.

Can't wait to run exciting campaigns with your team 🥂

Cheers,
Team Loop