Loox ‑ Product Reviews App

We have been using Loox for 6 months now and we are very happy with it. Their team are always quick to respond. I just had a question about filtering who gets review requests. I was helped by Rain, she said she would see if their team could make that happen. She also showed me an alternate way to set it up that worked for what we needed.

Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.

Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.

Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.

Sehr schöne Widgets die mir innerhalb von zwei Tagen schon zusätzliche Verkäufe gebracht haben.

1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.

Very happy with the app and the people who support it...This app can and does alot to help convince customers to purchase products from us. I personally read reviews before I buy anything and LOOX gives us a very easy way to collect reviews from our customers without being annoying or intrusive.

The app is not only helpful for my business, but the customer service is excellent. Jemuel was able to quickly help me with an issue I was having, and provided screenshots to walk me through how to resolve it. I’ve had a great experience with Loox and am happy to have this as a tool for my small business.

Loox has been nothing but amazing to us! The product has changed and grown so much since we first downloaded it. We ues a lot of the features and they have certainly brought us extra income. The UI is also very clean and easy to understand for both internal usage and customer facing.
Well done Loox. Big fans!

I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!

Integrates well with Google. Great customer support. Reasonable pricing. I highly recommend Loox. It's an essential for start-ups looking to gain potential customer's trust and improve SEO ranking.