Loox ‑ Product Reviews App
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客户处理问题的时效很快。
Very easy to use and definitely increases brand trust. Loox’s customer service is AMAZING ! Whenever we encounter an issue, Jen, Ed, Molly or Sara respond within minutes to solve our issue. We highly recommend Loox !
I had several questions about Loox, and I received an email from Izza just a few minutes later. He answered all my questions very quickly and supported his explanations with screenshots. Even though it was already late at night, he responded promptly and helped me out. I’ll definitely reach out to Izza again!
Best regards and many thanks!
It took quite awhile to get a response but once they responded, they answered my question and gave me step by step directions to update what I was needing to update.
Quick response of MARY, very helpfull and kind
sizin gelen siparişlerle ne işiniz olabilir acaba 500 siparişle sınırlandırıyorsun berbat bir uygulama
Hey, Thank you for taking the time to share your feedback. At Loox, we always aim to be as transparent as possible; all plan details are clearly outlined on our website, Shopify app listing, and within the app itself. Our Beginner plan is designed to support growing stores and help them get the most value as they scale. I understand that this was not what you expected. If you're open to it, we'd love to continue the conversation and address any concerns you have. Just reply to the email we sent, and we'll do our best to make things
the customer support made everything to satisfy our needs.
well done! highly recommended!
Rina was great and so helpful with our issue!
Great customer service - Liz was very fast to respond, friendly and helpful.
Sara really helped me with personalising the look of the widget for reviews on my site. Easy and professional.
Thank you!
