Loox ‑ Product Reviews App
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They overcharge you and have no way to downgrade for smaller shops. The Loox subscription costs more than the shopify subscription
Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
Loox offers several different plans for stores at different stages of their Shopify journey.
I'm glad you were able to downgrade to a plan that better suits your store's needs.
I’ve reached out to you via email and would be happy to continue the conversation there and address any more of your concerns.
Best,
Tal.
Great app and great customer services too. Liz A was able to help me identify and fix the issue in a few minutes.
Jemuel was super helpful when I needed assistance!
I appreciate the intuitive interface; the ease of use, branding options, and compliance all create a fabulous partner for my new Shopify store.
Laurence was awesome! Great customer service that was much appreciated. Fast and easy to understand. Well done, Loox!
Thanks Dolev for your great support. Quick resolution of my problem.
The Loox team is great! They are so good at helping out in case you encounter any issues with the app.
This app was so easy to install and set-up! We are so excited to be see reviews on our site now!
very good customer service Jemuel solved my problem in less then 1 hour, very helpful !!!
Customer support is great, Mary was quick and fixed our issue
