Loox ‑ Product Reviews App
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Such a great way to see what products customers are really loving which in turn helps new customers in their decision making process! Such a valuable business tool.
We had a problem with an offensive reviewer and Liz helped us straight away - she was very helpful!
Love Loox! The customer service is outstanding—they responded super quickly and provided clear, step-by-step instructions that made importing my Etsy reviews simple. This app seamlessly pulls everything together so all my reviews are neatly organized under the right products instead of scattered across different places. This has made managing and displaying them on my store so much smoother and more professional-looking. Highly recommend Loox.
I have been using this application for 2 months. I do not recommend it! I selected the Scale plan and after some time I noticed that in addition to the amount related to the plan they charged me another 40 dollars. I studied a little and saw that they charge a commission for each order!! From my point of view it is not normal for them to charge you as an affiliate without doing anything for those orders. Be careful!!! As for support, they did not respond to any messages. The application is ok but very difficult to set up, they do not offer help. In short, they associate with you in the business and make you do nothing. I decided to uninstall it.
Hey, thanks so much for sharing this. I'm sorry your recent charges came as a surprise. We’ve tried reaching out privately over the last couple of days to review your plan options. If you haven’t seen our latest message, please contact us from the relevant email address at support@loox.io, and we’ll be happy to help.
they so helpful!!
ok, nice!
Sehr gut
Servizio di supporto eccezionale.
Gran app, nada como reseñas reales para que más personas se convenzan de comprar en tu tienda. La app es muy amigable y sencilla de utilizar y el servicio post compra es muy bueno, Leogen es quien siempre atiende todas mis dudas y resuelve cualquier situación con la que requiera ayuda y nos da un excelente servicio.
Super easy to use and customizable. Been using it for years. I had a question about the app and email their customer service and they wrote back almost immediately. Super impressed with their service, highly recommend!