Loox ‑ Product Reviews App
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We've been using Loox for 5 years and couldn't be happier. The way reviews are displayed is simply the best. We've looked at other review apps over the years and they've all fallen short compared to Loox.
Loox offers many visually appealing ways to display your reviews with high customisability.
Their customer service is quick and always helpful. Would recommend to any merchant, big or small.
It was very helpful and easy to use.
even though you unpublished the review, they can still be seen on google. Any crazy person can write you a horrible untrue review or just give you 1 star for nothing and even though you "unpublished" it, they are still shown on google. before getting this app, make sure you know this.
Hey, thanks so much for sharing your feedback. In order to participate in Google’s Product Ratings program, merchants are required to follow specific guidelines set by Google. We’d love to continue the conversation and address any concerns you may have, we've reached out to you via email, please feel free to get back to us when convenient - we'd be happy to help.
We've been using LOOX since 2017. They have been great to work with and great for our business. The app is easy to use and customize to make it fit your website's style.
One of the best integrated apps on our store, easy to see what customers think of our handmade product. And its great when a photo or video is uploaded to see our customers honest first reaction! absolutely love it!
We have been working with LOOX since we started 10 years.
We proudly gathered over 20k reviews avg on 4.6/5
Thank you, LOOX, for gathering our reviews and being part of our brand growth.
Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales.
Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.
Hey, thank you for sharing your feedback. I am sorry the recent charge came as a surprise. We aim to keep pricing clear and easy to review across our site, our Shopify listing, and inside the app, and we focus on delivering meaningful value through tools that help bring in new customers, raise conversions, and encourage repeat purchases. I reached out by email to review your plan together and answer any questions you may have. You are welcome to reply whenever it is convenient.
Ilyn was super helpful, solved my problem promptly! It's worth the cost.
Mary was incredibly helpful with the export process. She guided me through every step clearly and made the whole experience stress-free. Highly recommend! f
I struggled trying to import reviews as I am not super familiar with google sheets. I reached out to support and Rina was very helpful and provided screen shots and everything. I was able to import the reviews thanks to Rina's help.
