Loox ‑ Product Reviews App

My loox review tool was no longer available as i changed theme. I sent Loox an email and they immediately responded. The thread got sent to Omer from loox, and he installed a way for me to still keep using Loox, by implementing it directly in the code. Thanks a lot to the team, fast response, and immediate result! In one day my problem was fixed, even less.

Easiest by far review app. Loads of intergrations and exporting reviews from previous app provider was super simple. No fuss, templates are easy to set up.

Very happy with Loox!

Loox is exactly what we needed for our store. The star ratings under the price and the review section at the bottom of the page instantly build trust with visitors. It’s easy to use, looks great, and lets customers upload photo reviews with no hassle.

Support is also excellent — fast, friendly, and really helpful. They fixed a display issue for us within minutes.

Highly recommended if you want to showcase your reviews in a clean and professional way!

Love this app. It's super easy to use and most importantly it seems super easy for customers. I came from another app that gave me near zero reviews. As soon as I installed LOOX, the reviews started. A must have addition to any serious online store.

I have reached the 500-order limit, and I'm being asked to upgrade to a higher plan. However, I don't need the features offered in the higher plan — the Beginner plan is sufficient for me. The 500-order limit should be removed!
Because of this, I will start using a different app. Please notify me if the limit is ever lifted.

We recently moved from a super clunky referral platform. It was hard to use and never looked good therefore never delivered any ROI for us. We launched Loox quickly and really easily - it looked attractive and was easy to use with templates and support. We received over 40 reviews in the first week which was amazing to understand customer feedback but also to quickly populate our website with some amazing reviews & photos. As a bonus, the referral programme has also delivered in two weeks what the other platform didn't in 6 months. Super happy!

kann meine Bewertungen nicht verwalten nur weil ich über 500 bestellungen erhalten habe

1) Widgets are super slow to load on your website, leaving a blank space during up to several second before they appear. I contacted customer service, who are nice people.
But 15 days later the issue still isn't resolved. They only suggested I speed up my website. BUT my website is already fast and it wouldn't solve the issue anyway because the delay appears after the website is loaded. Disappointed.
2) Also, the UX on the back-end is quite terrible.

Really happy with Loox so far. It has essential things I need:

- Multi lingual reviews
- Unlimited review requests
- Offer incentives for reviews that lead to more sales
- Bonus upsell feature (which means I stopped a different app)

Great support too, Dolev fixed an issue with our collections. Molly helped with our bonus review emails.

Highly recommended!

I was really excited about Loox at first - it seemed like the perfect fit.
The design is clean and it looks great on-site, but once it’s set up, the functionality just isn’t where I expected it to be. It’s not intuitive to manage ongoing review requests, and I couldn't easily see who had received emails or who was still in the queue. For the price, I expected more visibility and control. It’s a good-looking tool, but lacks too many basics to justify the cost long-term.