Loox ‑ Product Reviews App
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Loox c'est top, je le recommande. Facile à utiliser, ils répondent rapidement, le service est bien.
Mais il y a une traduction FR de base qui vraiment est problématique. Il devrait y avoir une pop-up qui nous demande de personnaliser nos mail avant d'envoyer quoi que ce soit.
Hi MELODFY,
Thank you for your feedback!
We are always happy to learn from our merchants about ways to improve our app.
If you’re open to it, please reply to our email—we’d love to continue the conversation there.
Looking forward to chatting with you,
Rotem from the Loox team
Sehr schöne Widgets die mir innerhalb von zwei Tagen schon zusätzliche Verkäufe gebracht haben.
1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.
Hey,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.
We aim to provide top-notch service, so it's disappointing to know we didn’t meet that standard this time.
We’d love to hear more about what happened. I’ve sent you an email—please reply whenever it works for you, and we’ll do our best to help.
Very happy with the app and the people who support it...This app can and does alot to help convince customers to purchase products from us. I personally read reviews before I buy anything and LOOX gives us a very easy way to collect reviews from our customers without being annoying or intrusive.
The app is not only helpful for my business, but the customer service is excellent. Jemuel was able to quickly help me with an issue I was having, and provided screenshots to walk me through how to resolve it. I’ve had a great experience with Loox and am happy to have this as a tool for my small business.
Loox has been nothing but amazing to us! The product has changed and grown so much since we first downloaded it. We ues a lot of the features and they have certainly brought us extra income. The UI is also very clean and easy to understand for both internal usage and customer facing.
Well done Loox. Big fans!
I've been looking for a user reviews app for years, and finally took the plunge with Loox. The installation process was a breeze. Unfortunately, though, I am using an old, deprecated legacy theme on Shopify, and most apps are now designed for the new Shopify version 2.0 themes. So, there were a number of issues getting the various ratings widgets to work properly. I contacted Loox support and got an answer within hours. A support engineer named Tal was assigned to me, and he was able to solve all of my issues within two days of installing the app. None of these issues were Loox issues; they all had to do with the particulars of my deprecated theme. But Tal dove in and solved all the of the problems, including my very particular layout requests, like moving a widget a few pixels this way or that. This is a great app with world-class customer service, and I couldn't be happier with the results. Thank you, Loox, and thank you Tal!
Integrates well with Google. Great customer support. Reasonable pricing. I highly recommend Loox. It's an essential for start-ups looking to gain potential customer's trust and improve SEO ranking.
We just started using this app and are loving it so far. Already removed the other apps we were using since we are already sold. The set up is super easy and not confusing like other apps out there, and the widgets are well designed. The widgets are aesthetically pleasing and the backend is easy to use.Thank you for creating this app!
Die Review Widgets sehen einfach toll aus und lassen sich sogar im Theme selbst direkt konfigurieren.
Außerdem ist die Review-Anfrage an die Kunden richtig cool aufgebaut sodass es Spaß macht ein Review zu schreiben.
Der App ist sein Geld wert !