Loox ‑ Recensioni Prodotti
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Email Deliver has been good with Loox and overall experience is good so far
Ich hatte ein Problem mit den Farbeinstellungen, die Supportmitarbeiterin Liz hat mir innerhalb von 3 Minuten geholfen und alles schnell gelöst. Super Kundensupport, super App, kann ich jedem weiterempfehlen!
Ken was great with helping me!
They're scammers, charge you extra and don't inform you. if you try to export your reviews, they ask you to upgrade plan. Use Judge.me instead.
Hi, thank you for taking the time to share your feedback. I’m sorry to hear that the recent charge came as a surprise. We always aim to keep our pricing transparent, with details available on our website, Shopify App Store listing, and within the app. Regarding exporting your reviews, I can see that my colleague has already replied to your email with instructions and attached your reviews file. I’ve also reached out to you directly via email so we can help resolve this for you. Please feel free to reply whenever it’s convenient. We’d truly appreciate the opportunity to assist further.
I’d like to sincerely thank Amit for his help. His support and clear explanations really helped me resolve my doubts and get answers to all my questions. I truly appreciate his assistance!
Tolle App, die sich sehr einfach einbinden lässt und viele tolle Optionen hat. Das erleichtert es sehr Vertrauen aufzubauen.
Kim G was a helpful support staff and gave me some quick answers.
Customer service was SUPER responsive to my questions - my questions were escalated to Dolev, and they were solved same day!
Aya & Rain were phenomenal. I received email replies within 2 minutes for a rather complex problem. Needless to say my issue was resolved very very rapidly thanks to both of them :)
Ellison at support was super swift with solution to our query.