LSC ‑ Login & Shop as Customer

Unlock faster customer support with secure access and simplified session management.

The Login as a Customer app allows merchants to securely access their store as a customer and view the storefront from their perspective. It helps in reviewing customer-facing pages, settings, and the overall shopping experience, making it easier to troubleshoot issues and improve the customer journey. With this app, merchants can log in and shop as a customer, send customers automated emails when an admin logs into their accounts, and fix customer issues.

• Manage automatic session timeout durations to control customer access.
• Configure automated security alert emails when an admin logs in as a customer.
• Customize the revert banner’s text, colors, button, and placement.
• Configure Gmail SMTP settings for sending security notification emails.
• Customize alert emails with the customer name, store name, and session time.