Avada Appointment Booking

I recently started using Avada Appointments Booking for my store, and beyond the app's excellent features, I want to highlight the exceptional support I received.

A special thanks goes to Zim, who personally guided me through the various setup stages. He was incredibly patient with all my requests—even the most trivial ones—and always responded promptly, courteously, and effectively. It is rare to find support that is so helpful and attentive to customer needs; his assistance was crucial in getting everything running perfectly.

If you are looking for a solid booking app and, above all, a support team you can truly rely on, I highly recommend Avada.

The AVADA Appointment App is absolutely great and has made managing bookings in a breeze. What truly sets them apart is the phenomenal customer service. Olivia went completely above and beyond to help me customize the setup, even taking the time to assist me late in the day. Because of her dedication, the app is now incredibly user-friendly and perfectly tailored to my store's needs. On top of that, she is already planning to follow up with me regarding an update for another feature we discussed!

Thanks Olivia, you made my day

Avada Appointments has been easy to navigate and for the sticky points, the help from Avery was amazing! Avery has been a wonderful support. So patient and prompt. And the follow up on requested features has been great too!

The app itself has everything I need FOR FREE, that other apps would charge a premium tier for.
I can create bundles and packages, reschedule appointments and the clients have control over this too. As well as being able to customise the branding on the emails.
Considering all these features are free to use with the app and that the app is still in the early stages, I hope this doesn't change. As a small business, subscription fees can eat in to margins very quickly and it becomes difficult to scale between offering a booking system that takes the load off and spending more for other features that aren't needed. This app fills that gap.