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Installed this after Mailchimp and Shopify fell out. It's been a totally seamless transition. Really pleased that what could have been really annoying and tricky turned out to be a breeze.
Works well. Follow Blissful Maternity's instructions and you'll be fine. (sort by most helpful reviews)
Thanks to Shopsync support also. They emailed me back promptly with one question I had regarding the process.
So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.
The app seems to do what it says it will do and I haven't had any problems once I've been up and running
Sehr unzufrieden. Eine komplett überbewertete App. Kann fast nichts, support ist sehr inkompetent. Für alles muss man noch mal extra zahlen und selbst die normalsten Standart dinge sind kompliziert aufgebaut und unmöglich zu bearbeiten.
Thank you for your feedback. We sorry to hear that you had a negative experience. We value your input and would like to know more about your specific issues. We don't see any open questions in our support queue - could you please provide more details on what you found to be lacking in terms of functionality and what difficulties you had with the app? Also, could you let us know what you were hoping to accomplish and how we could have better met those needs? Please message us at mc-ecommappsupport@intuit.com
Our goal is to provide our users with the best possible experience and we would appreciate any suggestions you may have for improvements. Thank you for taking the time to provide this feedback, it is crucial to our ongoing efforts to improve.
We got Shopify up and running pretty quickly, and it works very fluidly with MailChimp, updating it almost immediately. When we had a couple of challenges with a complex migration from another ecommerce platform, Ryan was extremely helpful and stayed with us for quite a while to ensure we got everything migrated and syncing correctly. Very happy so far!
Works well for us, we have had NO problems with it since Mailchimp stopped syncing directly with Shopify.
To save me time and look more professional, I need a good supply of email templates to choose from. I also need it to integrate with my Shopify. MailChimp was a bit of a disappointment. I found their app did not allow me the customization I need and their templates were not what I thought they would be. So far Wix has them beat and that's the app I was wanting to switch from.
The app technically works, but there is a glaring bug that I'm not sure anyone has figured out a workaround for. If you send an email to a subscribed customer through Mailchimp and they click through the email and make a purchase but do not check the email opt in at the check out page, they get changed to transactional emails only. Meaning that you can't send them marketing comms moving forward. This leads to your highest quality subscribers essentially being opted out. Also, if they make it through the check out process AND check the box to receive email comms, the data gets passed through to Mailchimp as if they are a new subscriber and will get put into whatever onboarding workflow you have set up (if you have an onboarding program for new subs). So yes, this app works, but it often provides an experience for the end user that can make you and your site look like you don't know what you're doing an ultimately can turn people off to buying your products. I hope this gets sorted out eventually.
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12: https://shopsync.io/changelog.
Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store
If you're still having challenges with this after the update, please don't hesitate to reach out to us at support@shopsync.io.
The ShopSync app is a 1:1 replacement for Mailchimp for Shopify, but instead of using Webhooks, it utilizes Mailchimp's API and syncs new data in real time. It does the same stuff and it's way faster.
1. Disconnect your Mailchimp for Shopify connection within Mailchimp on the connected sites page
2. Pause your E-Comm automations
3. Install and connect ShopSync to the same Mailchimp list.
4. Create new replacement automations connected to the same connected list.
You'll need to recreate any Abandoned cart automations (single or series), the follow up on purchase automations, and any others that are relying on a store data (new orders, abandoned carts, etc).
You can save the old E-Comm automation emails as templates in Mailchimp so you won't need to redesign anything when recreating your automations.
Additionally, if you're familiar with Postman and Mailchimp's API, then you can make a GET request for your Mailchimp account to /ecommerce/stores and this will return your store ID. After that, you can make a GET request to /automations and check for any automations in the response that are associated with a different store ID, then you will know exactly which automations you need to rebuild.
Customer support is the best
