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Customer support by Cyrus was very professional and helpful.
I had a brilliant experience with Jean this evening, who walked me through several problems I was having integrating MailChimp with Shopify and setting up various alerts and emails. She was very detailed and patient, as I don't really know what I'm doing. It's been the best experience I've had yet with virtual support. Thank you very much, Jean!
Nadz and Rhedd are very nice.
thanks to Rhedd for all the help
The AI customer service (Lori) is really useful
Thank you for using our app and glad to hear about the positive experience. We just wanted to clarify that Lori is a real human and not AI! Given the 5 star rating we'll take this as a compliment ;-).
TROY was extremely helpful
Juvy was a wonderful and lovely person, helped me patiently with all my questions. Never experienced such a great support on a website! Amazing!
Thank you Juvy :)
Mary was wonderful!
Everyone that has helped me thus far has been amazing!
Dean did a great job supporting me through live chat on the MailChimp <> Shopify app. We uncovered a bug that's need further escalation to development, and he did a great job setting expectations on next steps and gathering all of the details needed to escalate.
Hopefully the dev team can come through swiftly with a solution, but great work from Dean either way!
