Mailchimp Email SMS Marketing

Juvy is great

Dean did a great job supporting me through live chat on the MailChimp <> Shopify app. We uncovered a bug that's need further escalation to development, and he did a great job setting expectations on next steps and gathering all of the details needed to escalate.

Hopefully the dev team can come through swiftly with a solution, but great work from Dean either way!

helpful and explained the situation well

Nadz my live chat assistant was incredibly helpful and knowledgeable. 5 stars!

Lance was great. He helped me solve my problem.

Lance did a great job helping me solve a few issues! Quick, easy to understand and very patient!

Excellent customer service! Lori was very helpful in setting up my Shopify and Mailchimp integration. She made the process easy to follow and was quick to follow up with any issues. We're still getting used to the app, so having great support really smooths the process and makes everything much easier to navigate.

hands on and helpful team - did an orientation that made it easy to get started with all the things i wanted to implement. and when i was confused about something, they have very helpful ~real humans~ to chat with you and troubleshoot. Marz stayed on the chat with me for an hour and a half and reconnected when i got booted out by my browser a couple times. and at the end sent a full transcript of our chat. love the level of service and accountability.

Sean was very helpful and thorough. Thanks!

fast and clear answer, Mary was very helpful and pleasant to talk to