Mailchimp Email SMS Marketing

Chatted with Seph today and they worked really hard to resolve my issue and were really polite, helpful and responsive.

I've used Mailchimp for over 10-years with no issue, until today. I was looking into fixing it myself when I received a Customer Support pop-up message from Rhedd, a real person! There's nothing worse than dealing with an AI bot.

Rhedd was very helpful, he sent screenshots so I knew exactly what he was talking about and he spoke directly with the developers on the MailChimp end. Very refreshing to get help from a real person who wasn't working off a script like some companies!

Jean was very helpful with all the questions I had! My issues were resolved and my questions were all answered.

though Lance couldn't find out the store mapping issue, he was patient enough to go through the possible steps and escalate to the technical team. hopefully the back-end team will be able to help :) thank you

Seph provided excellent support and was extremely helpful throughout the entire process. He quickly understood the issue with our Shopify and Mailchimp integration, clearly explained what needed to be done, and helped us resolve the problem efficiently.

The communication was clear, professional, and friendly at all times. I really appreciate his patience and willingness to help until everything was sorted out.

Excellent customer service. Thank you very much, Seph!

Rhedd provided really great support!
Thans a lot!!

Mary was great! Top notch customer service. Give that girl a raise!

Mary was so helpful! She was very responsive and Kive. She really helped me solve a problem that I was struggling with.

Sean was super helpful and responsive and sorted my problem out in no time, thank you so much, you were brilliant!

Dean was very helpful and quick to reply!