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Jean helped me with all my queries and issues and provided fast resolutions
Rhedd is Helpful.
We got some problems with creating an account for mailchimp, and Rhedd was fast to come up with a solution. Took no time, so glad for the help.
Rhedd was great. Stayed on to work through an issue and went the extra mile to make sure i resolved the issue.
I had Mary helping me to set up my connection and she walk me through it taking the time to answer all my questions and was very patient with me not knowing what to do she took her time and yes, I would love the customer service again thank you Mary and MailChimp. Karen
Cyrus was very helpful
Mai gave great customer support when I had a automation flow problem. She was able to fix the issue but after leaving the chat and adding a new field to the form, the automation failed again and two subsequent support staff were not able to fix the problem. I was told the matter would be escalated but I've heard nothing and its been 24 hours. I am leaving Mailchimp, spent too many hours formatting emails and it has come to this. Not happy.
Top tier customer support when you need help. I am using integrations, automations and a few other features to generate a customer engagement level that will give us a competitive advantage. Thanks MailChimp and the support team for making this investment pay off.
Thank you TROY! Great support!
CYRUS was amazing - so knowledgeable, helpful and patient. I'm new to all of this and he was incredibly helpful and went above and beyond! THANKYOU
Amazing help